ACF: Metafields Custom Fields logo

Customer reviews: ACF: Metafields Custom Fields

Develop by ArenaCommerce

Reviews (119)

Overall rating
4.3

What Merchants Think

Overall, merchants have mixed feelings about "ACF: Metafields Custom Fields." While some appreciate the app's functionality and the helpfulness of the support team, others have experienced significant technical issues and challenges in contacting support. This divide showcases the app's potential when functioning correctly, but also highlights the importance of reliable and responsive customer support.

Key Strengths

  • Custom field modifications are straightforward and effective.
  • Responsive customer service is praised when available.
  • The app is favored for its customization capabilities in handling special projects.
  • Some users appreciate the app's free features and simplicity.

Common Concerns

  • Technical issues leading to incorrect pricing, such as displaying prices as $0.00.
  • Difficulty contacting the support team and receiving timely assistance.
  • Instances where the app has refused to connect to Shopify stores.
  • Concerns about the app's stability and worries about keeping it updated.

Final Thoughts

"ACF: Metafields Custom Fields" offers valuable capabilities for customizing Shopify stores, but its effectiveness is hampered by recurring communication and technical issues. While it has the potential to be a highly useful tool, consistent reliability and support improvements are needed to fully capitalize on its strengths.

Sonova Consumer Hearing GmbH

Dec 11, 2024  on Shopify

Buyers Club Pakistan

Sep 22, 2024  on Shopify

Nice app

Diverse Emporium

Sep 04, 2024  on Shopify

good

Healthspan Holistic

Jul 01, 2024  on Shopify

I had a very custom project to complete and the support team walked me through every step of it...Thank You So Much! :-)

Epycure

Apr 19, 2024  on Shopify

Very good application with particularly responsive customer service!

K A L I T A

Apr 10, 2024  on Shopify

They've recently improved their support communication, so we're updating the review.. because when the app works, its great. Hopefully going forwards, everything will work as expected.

Ludisphere

Jan 18, 2024  on Shopify

M'a permis de faire quelques modifications de champ méta. Gratuitement. Simple et pratique

Shakúff

Jul 31, 2023  on Shopify

We have been getting "ourstore.myshopify.com refused to connect" the past 2 weeks anytime we try to open the app. I've left two support tickets, no one has got back to me. And when I try to create an account on their portal to see the tickets, it says I'm not allowed on the portal. Then when I tried contacting them on their general site's form, after form submission it says "the site can't be reached". Is this app now dead? What is going on? I'll happily update this review if you guys actually get back to me and help us get the app running again. Please assist!

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