Reviews: ACF: Metafields Custom Fields

Customer reviews: ACF: Metafields Custom Fields

Reviews (119)

Overall rating

4.3

5

8
4

1
3
2
1

4

What Merchants Think

Overall, merchants have mixed feelings about "ACF: Metafields Custom Fields." While some appreciate the app's functionality and the helpfulness of the support team, others have experienced significant technical issues and challenges in contacting support. This divide showcases the app's potential when functioning correctly, but also highlights the importance of reliable and responsive customer support.

Key Strengths

Custom field modifications are straightforward and effective.
Responsive customer service is praised when available.
The app is favored for its customization capabilities in handling special projects.
Some users appreciate the app's free features and simplicity.

Common Concerns

Technical issues leading to incorrect pricing, such as displaying prices as $0.00.
Difficulty contacting the support team and receiving timely assistance.
Instances where the app has refused to connect to Shopify stores.
Concerns about the app's stability and worries about keeping it updated.

Final Thoughts

"ACF: Metafields Custom Fields" offers valuable capabilities for customizing Shopify stores, but its effectiveness is hampered by recurring communication and technical issues. While it has the potential to be a highly useful tool, consistent reliability and support improvements are needed to fully capitalize on its strengths.

Widin Inc

Feb 13, 2025 on Shopify

This was my first time asking for support in the custom field. The Support team fixed my issue with no problem and their support communication was great.

Plouf!

Nov 18, 2024 on Shopify

Aucun autre moyen de vous contacter qu'en passant par l'app store shopify : votre module ne fonctionne pas nous souhaitons votre intervention svp c'est urgent

Healthspan Holistic

Jul 01, 2024 on Shopify

I had a very custom project to complete and the support team walked me through every step of it...Thank You So Much! :-)

K A L I T A

Apr 10, 2024 on Shopify

They've recently improved their support communication, so we're updating the review.. because when the app works, its great. Hopefully going forwards, everything will work as expected.

Fusion Body Art

Feb 02, 2024 on Shopify

Be very careful with this app, all of a sudden it started picking up our custom pricing and editing the price to display $0.00 at check out. Resulting in the product pricing all messed up in your cart We explained how urgent it was to the app owner , still waiting We have to remove from each product one by one because no help from developer

Shakúff

Jul 31, 2023 on Shopify

We have been getting "ourstore.myshopify.com refused to connect" the past 2 weeks anytime we try to open the app. I've left two support tickets, no one has got back to me. And when I try to create an account on their portal to see the tickets, it says I'm not allowed on the portal. Then when I tried contacting them on their general site's form, after form submission it says "the site can't be reached". Is this app now dead? What is going on? I'll happily update this review if you guys actually get back to me and help us get the app running again. Please assist!