What Merchants Think

Overall, merchants appreciate "Advanced Collections" for its robust features that enhance collection management in Shopify stores. While the app offers effective solutions for complex collection setups and sorting, recent customer feedback points to notable concerns regarding its support services and syncing performance.

Key Strengths

• Offers advanced functionality to automate collections with more fields, filtering, and conditions.
• User-friendly and simple to understand, making it accessible even for beginners.
• Valued for its affordability and lack of unnecessary data collection.
• Praised for enabling precise exclusion/inclusion of products, enhancing collection customization.
• Responsive and knowledgeable support team (historically).

Common Concerns

• Recent reports of decreased support responsiveness, with delays extending up to 8 days for a reply.
• Instances of slow synchronization processes with collections, sometimes taking over a week.
• Some merchants experienced persistent technical issues, like non-functional sync buttons.

Final Thoughts

"Advanced Collections" is highly regarded for its ability to optimize Shopify collection management beyond the native capabilities, making it a significant asset for e-commerce merchants. However, its current support challenges and syncing delays need addressing to maintain user satisfaction. If these issues are resolved, the app could continue to be a pivotal tool in the Shopify ecosystem.