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Customer reviews: Addly • AI Bundles & Upsells

Develop by Ninety9 🥇

Reviews (225)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about "Addly • AI Bundles & Upsells," praising its user-friendly interface and its ability to significantly boost average order value (AOV) through smart upsell and bundle offers. Many users commend the app’s excellent customer support, noting its responsiveness and effectiveness in problem-solving. However, there are some concerns about the app's pricing model.

Key Strengths

  • Exceptional customer support, with specific mentions of N. Nikolov and A. Kayali for their assistance.
  • Intuitive user interface that is easy to set up and operate.
  • Effective at increasing average order value through bundles and upsells.
  • Integrates seamlessly with Shopify and supports multiple languages.
  • Flexible pricing model that includes both free and paid options based on sales success.
  • Customizable features like "Frequently Bought Together" slider and manual/AI-driven upsell options.

Common Concerns

  • The pricing model, perceived as escalating with sales volume, is seen as unreasonable by some merchants.
  • Some features that are anticipated by users are yet to be implemented.
  • Concerns about the need to transition to a paid plan after initial usage.

Final Thoughts

Overall, "Addly • AI Bundles & Upsells" is well-received by merchants for its effectiveness in enhancing sales and its stellar customer service. While the app's pricing strategy may not suit every user, its positive impact on e-commerce sales and the substantial support from the team make it a recommended tool for those looking to optimize their store’s potential.

NeedMeed

Sep 11, 2024  on Shopify

Best support

Squatify

Sep 08, 2024  on Shopify

Humblic

Sep 07, 2024  on Shopify

Addly has been a game-changer for my store! The bundle upsell feature is super easy to set up and has significantly boosted my average order value. I love how seamlessly it integrates with my existing products, offering customers great deals while increasing my sales. The support team is also fantastic—quick responses and always helpful. Highly recommend Addly to anyone looking to maximize their store’s potential!

ZIVAA

Sep 06, 2024  on Shopify

One Two Mart

Sep 06, 2024  on Shopify

The support was awesome, really helpful and understanding!

Invictora

Sep 04, 2024  on Shopify

Truly the best bundle application to use. Easy to set up your first offers, everything is intuitive. Big plus for the customer service, which is brilliant, answering all your questions within minutes and taking your recommendations into account.

LouxJewels

Aug 28, 2024  on Shopify

Extremely reasonable and helpful. I want to personally think Nikolov for the amazing help provided to me in a moment of frustration!! I recommend plz keep this app eternally!!!! Thanks for the generosity it means a ton

wafwaf

Aug 28, 2024  on Shopify

Very nice app and customer service responds quickly and understandingly

YOYO JAPAN

Aug 26, 2024  on Shopify

Easy to use app and super fast support!! Thank you!

only4hosts

Aug 21, 2024  on Shopify

great App and support!

ナガホリレーシング

Aug 21, 2024  on Shopify

So far so good! Good support!

Red Knot

Aug 19, 2024  on Shopify

Best App for bundles

NeoBleame

Aug 18, 2024  on Shopify

Good support!!! Nice app!

Kaveys

Jul 08, 2024  on Shopify

Had N. Nikolov on live chat. Awesome stuff very punctual and informative. Love their work!

Wallyte

Jul 06, 2024  on Shopify

Honestly, a very good app. I've been able to use it for several stores, and each time, the support team is attentive and manages to solve problems quickly

Vivo Cosmetics International

Jul 05, 2024  on Shopify

Addly • AI Bundles & Upsells distinguishes itself as a top-tier app for upselling. Right from the start, their customer service has been remarkably responsive, even before we had installed the app. We owe a special thanks to A. Kayali for their quick and thorough assistance, which played a crucial role in our decision to implement the app on our global website. A standout feature of Addly is its comprehensive multi-language support, which we found lacking in other similar apps. Our site supports four languages, including Arabic, which often suffers from poor translation in other solutions. Addly allows us to edit translations, ensuring they are accurate and consistent across all languages. The app is easy to use, and the customer service team is readily available. N. Nikolov quickly answered all our questions and provided effective solutions, enhancing our overall experience. Additionally, the app's pricing model is very reasonable. You only pay if the app generates sales, making it a risk-free investment, and a Win-Win when the app generates sales. We highly recommend Addly • AI Bundles & Upsells for its excellent features and outstanding customer support.

Luca Sestak

Jul 03, 2024  on Shopify

The support was awesome, really helpful and understanding! A great app so far. Easy to use and customizable. Some features I miss now will be added in an update so I'm really looking forward to that.

Dhaka Dash

Jul 02, 2024  on Shopify

Love the app, best customer service. Nikolay Nikolov is amazing person who did custom coding for me... 5Stars, best Customer service!

CRI TOP 20 SRL

Jun 29, 2024  on Shopify

great people, great app. works faster, and its very simple to use.

Ohen Group Online Store

Jun 27, 2024  on Shopify

Efficient support. A lot of customisation is available to seamless fit our store.

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