Merchants are overwhelmingly positive about "Addly • AI Bundles & Upsells," praising its user-friendly interface and its ability to significantly boost average order value (AOV) through smart upsell and bundle offers. Many users commend the app’s excellent customer support, noting its responsiveness and effectiveness in problem-solving. However, there are some concerns about the app's pricing model.
Key Strengths
Exceptional customer support, with specific mentions of N. Nikolov and A. Kayali for their assistance.
Intuitive user interface that is easy to set up and operate.
Effective at increasing average order value through bundles and upsells.
Integrates seamlessly with Shopify and supports multiple languages.
Flexible pricing model that includes both free and paid options based on sales success.
Customizable features like "Frequently Bought Together" slider and manual/AI-driven upsell options.
Common Concerns
The pricing model, perceived as escalating with sales volume, is seen as unreasonable by some merchants.
Some features that are anticipated by users are yet to be implemented.
Concerns about the need to transition to a paid plan after initial usage.
Final Thoughts
Overall, "Addly • AI Bundles & Upsells" is well-received by merchants for its effectiveness in enhancing sales and its stellar customer service. While the app's pricing strategy may not suit every user, its positive impact on e-commerce sales and the substantial support from the team make it a recommended tool for those looking to optimize their store’s potential.
ILSE VEENING
Nov 09, 2024
on
Shopify
Een fijne app. Toen iets niet lukte ben ik erg snel en fijn geholpen! Het probleem dat ik ondervond is nu opgelost.
SC Fashion Boutique RO SRL
Nov 09, 2024
on
Shopify
Awesome App / with great support! Highly recommend!
Glow & Grace Luxe
Nov 07, 2024
on
Shopify
Very good APP! Easy to work with. And customer care is in very high level. I had small issue with app and it was solved in seconds.
Lil' Smilers UK
Oct 18, 2024
on
Shopify
An absolutely fantastic experience with A. Kayali. Really helpful and made everything so easy! Love using the Addly app! Would highly recommend and also the customer service is phenomenal! Thank you!
Monantistress
Oct 16, 2024
on
Shopify
Parfait et à l'écoute, merci pour votre aide !
Supplement Hub Global
Oct 14, 2024
on
Shopify
This is an outstanding bundles app, and it’s even available for free. The app offers an impressive array of features, many of which surpass those found in paid alternatives. The customer support team is incredibly responsive, providing fast and efficient assistance. Overall, it’s an exceptional app with excellent support, delivering everything you could need for managing bundles.
Floressa
Oct 10, 2024
on
Shopify
Great app
VISR
Oct 05, 2024
on
Shopify
Great app!
TrueWater
Sep 30, 2024
on
Shopify
Great bundle application to use. Easy set up and easily customization options. Furthermore fast and good customer support.
Euphoric Bodhi
Sep 28, 2024
on
Shopify
Amazing support received from Nikolov, whom patiently assisted me with an slight glitch on my end and rectified the issue I was experiencing with discounts that's were not triggering on my end.
I would definitely recommend the use of their app, and also to reach out without any hesitation. :)
Great customer service, and easy to use app.
The Wild Horse Club Inc
Sep 25, 2024
on
Shopify
fantastic and fast help desk service chat is quick get the job done and are friendly!
Les p'tites Merveilles de Bérénice
Sep 24, 2024
on
Shopify
Bon service client et qualité de la personnalisation au style et coloris de ma boutique. Merci.
Atelier Positività
Sep 22, 2024
on
Shopify
Un'app veramente intuitiva, c'è la possibilità di personalizzare colori/testi e lingua e hai modo di fare moltissimo anche con il piano gratuito.
L'assistenza risponde subito ed è veramente di supporto, inoltre utilizzandolo ha avuto modo di aumentare lo scontrino medio delle vendite.
Consigliata
Ambient Home
Sep 19, 2024
on
Shopify
Great Customer Support!
Zamales
Sep 19, 2024
on
Shopify
great service, response was really fast and very helpful.
UnicPresets
Sep 18, 2024
on
Shopify
Absolutely wonderful app and customer service responds quickly and understandingly
Glitzertassen.de®
Sep 17, 2024
on
Shopify
The App has been a fantastic addition to our store. It’s easy to use and works perfectly for setting up bundles and upsells. I especially want to thank Nikolov for the incredible support during a frustrating moment—he was quick, kind, and super helpful! I highly recommend this app and hope it continues to thrive. The support and generosity really mean a lot. Thank you!
Stereotech
Sep 15, 2024
on
Shopify
Nice app, great customer service
Natural-ID
Sep 14, 2024
on
Shopify
The customer service was very quick in responding to my issue. And although my request was not included in my plan they would still change it for me which is so nice and has helped a lot. Thank you for your help!