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Customer reviews: ActiveCampaign Marketing

Develop by Shopify

Reviews (258)

Overall rating
4.4

What Merchants Think

Merchants have mixed opinions about "ActiveCampaign Marketing", with some appreciating its integration capabilities, particularly with Shopify, while others are strongly dissatisfied with the product's pricing, customer support, and overall value compared to competitors.

Key Strengths

  • Seamless integration with Shopify, benefiting workflows and marketing strategies.
  • Effective email marketing tools that enhance campaign tracking and customer engagement.
  • CRM features that complement email marketing efforts.

Common Concerns

  • Poor customer support, often unresponsive and lacking effective solutions.
  • Lengthy page load times and prevalence of bugs and errors in the software.
  • Complexity in account management, particularly regarding permissions and billing issues.
  • High pricing perceived as disproportionate to the value offered.

Final Thoughts

"ActiveCampaign Marketing" offers robust integration with platforms like Shopify and effective marketing tools, making it a viable option for some businesses. However, significant concerns regarding customer support, software reliability, and pricing have led to dissatisfaction among many users, suggesting that potential customers should evaluate its suitability carefully based on their specific needs.

NuNorm

Feb 21, 2024  on Shopify

We have been waiting 4 months for our SMS Registration... 6 customer service later we are left with no choice but to switch our provider back to Klavio. If your company name is a DBA, then this tool is not for you. You will be required to advertise your business as your parent company.

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