while setting up the app, a popup requesting a review came on screen - no way to remove it or get around it. I have the options of: 'needs improvement' or 'deserves a 5 start review'. i really have no idea as this app is not even completely setup yet. I tried to 'needs improvement' button so as not to leave an incomplete review, but the button does nothing. I had to choose the 5 star review since I had no other option. there is no way to close this popup. So this is my 1 star review until l can actually get the app working and give a real review. I am hoping by completing this review the popup on my app setup screen will actually go away so I can complete the setup. More to come I guess. UPDATE: well, i am stuck. the popup will not go away. SECOND UPDATE - I had to get out of the app and come back it to make the popup go away. I have the app setup. Really like it, very useful. I tested several of the modes and worked exactly like it should . However, during setup, many of the screens have no 'back' option so you have to choose another option or the choose the app setup and go back in. That is annoying, but the app it self with well done, fast response, no damage to website and easy to use. If setup was smooth, i would give it 5 stars. It actually is a well done app. FINAL UPDATE: I received an email within 24 hours of posting this review. There error was corrected and all seems to be working well from my end. Again, I think this is a great program not only to stay in compliance, but to also be responsive to our customers who need other supports. Good job AccessPro!

As a neuro-affirming art shop I love that this widget helps me enhance accessibility for my customers.

So here is my interaction with the AccessPro team. I discovered an issue at 8:30 in the evening, on a Saturday. It was not a critical issue, a tag in the header. Yes, I am that kind of a person. I chatted with them online, and they were also online at 8:30, on a Saturday night. Not a bot, a real person. The issue went straight to dev, and a fix was validated and in production by Tuesday morning. Yes, they are that kind of a dev shop. Five out of Five stars.

awesome job! it was up and running in under a minute from pressing install. no excuses to not to have it installed.

I have no experience with accessibility features for my website but this app makes it so easy and streamlined! 10/10 recommend.

Brilliantly written, easy to execute app that is required for responsible selling from where I sit - highly recommend

This app is fantastic! It does exactly what it promises. I had a customer raise concerns about accessibility, so I'm really glad something like this is available. If you're not super tech-savvy, don’t worry – it’s simple to set up.

The app was simple, economical and met our accessibility requirements. Thank you for the always rapid & available support.

A rollercoaster; installed and it was a breeze then let it run for weeks and weeks, no problem there, and trying to optimize colors and awareness around the accessibility button; spoke to Janny support in the blue chat incon in the bottom left o the app dashboard and it took so much effort and time to get some help, very slow and not wanting to help very much but at least there was some help. More trouble though, I got some information from a famly member that through online audit, the site is showing not compliant. The specific results I shared with Janny are Clickables Score: 67 Mediocre Score Elements with button functionality should be tagged for assistive technology; Orientation Score: 38 Bad Score Interactive elements should be navigable using the keyboard; Menus Score: 50 Bad Score Menus should be tagged for assistive technology; Graphics Score: 42 Bad Score Objects and embedded text of images should be described for assistive technology; Readability Score: 67 Bad Score Font sizes should be large enough to be readable; General Score: 50 Bad Score Deleted text should include an additional description It should not be the case for me to be protected with this app. Telling support about this, I was just ignored right away asking again to talk about the color of my button. I just wish the listing was more clear and upfront and not false promises. At least there is support to talk to, that should be noted; but other than that, not for me.

tis app looks good but it made me a red eror on my site that is visible to all my visitors, I called my shopify store developeer to help because the chat support coudlnt help and ask me all the questions. now after a full 24h my site is still broken and i get zero help while it broke my site, and the credits i used witin the app no refund also, not a good experience with support and the technical problem. I NEED HELP FROM SUPPORT PLEASE, your AcesPro broke my site and I want it fixed by your team please.