Quick, clear, efficient and friendly customer service. Excellent communication and a real "can-do" attitude from all the staff.

Onboarding was amazing, super easy to set up and get started right away to categorize all my fees from Shopify. I think this is an amazing tool that has already relieved so much bookkeeping and accounting stress for myself and it's that much easier to keep my books clean so I can focus on bringing in revenue into the business.

If you have a large Chart of Accounts, it takes a while to set up - but it is well worth it. The detailed allocation of transactions to individual accounts saves large amounts of time - particularly if you use multiple payment gateways in Shopify. And the support is very responsive. They answer most questions quickly and never hesitate to explore more complex questions.

Excellent customer support. Highly recommended.

I would like to commend the entire team at A2X for their outstanding service. We have been using their services for a few years now, and the onboarding process was the smoothest experience we've ever had with an app company. Since then, whenever we've had questions—often due to our own lack of knowledge—the team has been consistently patient and responsive. They are always quick to clarify any confusion, whether through email or screen shares, and do so with a cheerful and nonjudgmental attitude. Their professionalism and support have been invaluable to us.

A2X Support responds quickly!

I highly recommend A2X. It is a great software to automate your sales and save heaps of time. A big plus is the exceptional customer support. They are quick to respond and set up a meeting to review anything that needs to be reviewed and the support staff are incredibly knowledgable. I've worked with Manuela several times and she always hits it out of the park. Thank you!

This product is excellent. Customer service is among its best features. The customer support team is always quick to respond and will troubleshoot any issues until they are resolved. Strongly recommended!

Shopify is a great e-Commerce platform that does everything we need it to do... EXECPT... transfer all the payments and fees for all the sales and payment channels into our Xero accounting software. This is where A2X come in. It takes all of those transactions and put them in their right place in our Xero accounting software. It really does do all the heavy lifting for you. Plus the support is 5 star as well. What ever the issue their friendly and knowledgeable people are only too please to put back on track.

Brilliant app, saves me creating lots of sales invoice in sage. Received brilliant fast support from Lana today. Thank you Lana. Thank you A2X.

This is a great product. One of the best parts about it is the customer service. Whenever something needs attention, the customer service team responds promptly and will troubleshoot until there is a resolution. Highly recommend.

Shopify support always replies fast and resolves issues fast and accurate

Ling was prompt and really efficient in dealing with my query

Me and the team are happy with A2X. The support team is responsive; any problem is being resolved quickly and efficiently. The website is also easy to use.

A2X makes it incredibly easy to import transactions into Xero and Will from the customer support team is excellent! He's helped me multiple times with any issues I've had and is very timely and efficient.

The support setup team was great to work with. They made time to provide support, did so in a friendly manner and were very knowledgeable.

Jess is brilliant and has provided so much help over the last few weeks, always goes above and beyond!

Helpful support staff and useful information and transferring from Shopify to QBO, if you use both systems. Makes the accounts easier to handle.

I just start working for my company and this is my first time using A2X. I am very impressed with the way how is set up. and the support staff are wonderful. they will reply to you after few minus and they show you how to do it or fix the problem in an easy way to understand.

A2X is not just a tool; it's a partner in your business's growth. The software is intuitive, easy to use, and undoubtedly top-notch. But it's the human touch, the 24/7 support, and expertise of its support team that transforms the A2X experience from great to extraordinary. In pure honesty, this has by far been my best experience with customer support in my entire life. They have team members across multiple time zones that are there when you need them and provide detailed explanations that even beginners can understand. Truthfully, I think I have learned more about accounting best practices from this team than I have from anyone else. I just want to give a huge thank you to Jana, Renee, Jessica, & Chun for everything so far. Great Product + Great Team = Best in Class Solution. Thanks A2X & Team!