Customer reviews: A2X Sync for QuickBooks & Xero

<h3>What Merchants Think</h3> <p>Overall, merchants are highly satisfied with "A2X Sync for QuickBooks & Xero" due to its significant time-saving qualities and exceptional customer support. Users frequently highlight its ease of use and the seamless integration it provides, particularly for managing ecommerce transactions with accounting software. The app is praised for its accuracy and efficiency, transforming financial management and reducing the workload of manual bookkeeping. Although some have faced issues, the overwhelmingly positive experiences with the customer support team seem to mitigate these concerns.</p> <h3>Key Strengths</h3> <ul> <li>Seamless integration with QuickBooks, Xero, Shopify, and Amazon.</li> <li>Automation of reconciliation processes and transaction categorization.</li> <li>Significant time and cost savings in bookkeeping and accounting tasks.</li> <li>Exceptional and responsive customer support with personalized assistance.</li> <li>Ease of setup and user-friendly interface.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Sensitivity to certain technical issues, such as SKU formatting.</li> <li>Occasional difficulty in resolving complex platform-specific problems without expert support.</li> <li>High pricing, though often justified by time and cost savings.</li> </ul> <h3>Final Thoughts</h3> <p>"A2X Sync for QuickBooks & Xero" is highly regarded as a vital tool for ecommerce business owners and accountants. Its ability to automate complex financial processes, coupled with outstanding customer service, makes it a popular choice despite minor technical concerns and its pricing. Overall, it is an invaluable asset for businesses looking to streamline their financial management efficiently.</p>

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Reviews (341)

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What Merchants Think

Overall, merchants are highly satisfied with "A2X Sync for QuickBooks & Xero" due to its significant time-saving qualities and exceptional customer support. Users frequently highlight its ease of use and the seamless integration it provides, particularly for managing ecommerce transactions with accounting software. The app is praised for its accuracy and efficiency, transforming financial management and reducing the workload of manual bookkeeping. Although some have faced issues, the overwhelmingly positive experiences with the customer support team seem to mitigate these concerns.

Key Strengths

Seamless integration with QuickBooks, Xero, Shopify, and Amazon.
Automation of reconciliation processes and transaction categorization.
Significant time and cost savings in bookkeeping and accounting tasks.
Exceptional and responsive customer support with personalized assistance.
Ease of setup and user-friendly interface.

Common Concerns

Sensitivity to certain technical issues, such as SKU formatting.
Occasional difficulty in resolving complex platform-specific problems without expert support.
High pricing, though often justified by time and cost savings.

Final Thoughts

"A2X Sync for QuickBooks & Xero" is highly regarded as a vital tool for ecommerce business owners and accountants. Its ability to automate complex financial processes, coupled with outstanding customer service, makes it a popular choice despite minor technical concerns and its pricing. Overall, it is an invaluable asset for businesses looking to streamline their financial management efficiently.

BlackMilk Clothing

Dec 18, 2024 on Shopify

This is a really good app and has made the integration of Shopify with Xero so much more efficient and accurate . I have had great customer service from Nicole over the last few days - she has helped me work through some set up issues integrating Refundid into the A2X environment - She was quick to help, quick to follow up and we resolved the problem quickly

BucketGolf

Dec 15, 2024 on Shopify

Nicole, Manuela, and Will have been incredible in helping us organize our A2X & QBO accounts! They have spent countless hours via zoom working through our questions and clarifications. Thank you team!

Emily and Fin

Dec 09, 2024 on Shopify

Great app for us to use with Shopify and Xero, and amazing customer service, too.

Heal Naturally

Nov 28, 2024 on Shopify

Love this app! Makes things really simple

New Forest Clothing

Nov 26, 2024 on Shopify

A2X has completely transformed the way I handle my e-commerce accounting. This app effortlessly pulls data from Shopify and Amazon, automatically categorizing and matching transactions to the correct Xero accounts. It's like having a dedicated accountant working 24/7.

Cookma

Nov 20, 2024 on Shopify

Excellent customer service.

Hope's Gate

Nov 14, 2024 on Shopify

The app has been very easy to setup and use! It has already saved me a good amount of time from manual entry. Meg and the support team and the partner help has been amazing! I can't recommend the a2X app and the team highly enough!

WorkwearHub

Nov 11, 2024 on Shopify

We have been using A2X for a few years now. The data integration has been running smoothly however I did encounter an issue recently which Renee managed to sort out for me. Thanks so much for your quick and efficient customer service Renee.

Tallow + Ash

Nov 06, 2024 on Shopify

Great experience and very fast replies. Thanks Agnes for the amazing service!

Woof

Nov 03, 2024 on Shopify

A2X worked perfectly for our company. Importantly, their support was super helpful and responsive in helping us learn the platform and find things.

mEYEspa

Oct 30, 2024 on Shopify

Lifesaver for multi-channel/multi-website. A2X saves us so much time day-to-day and $ at year end with bookkeepers. We use Shopify(2 sites with PayPal and Shopify Payments)+Shopify POS and QBO.

AniMac

Oct 24, 2024 on Shopify

We use this with Xero and some other sales channels to make sure data going into accounts is accurate. I’m not so involved with the details but the accounts are happy so overall happy with a product that does what it says on the tin. Support is also great when needed.

Dukies Co

Oct 23, 2024 on Shopify

I can't speak highly enough about the incredible customer service I received from Aidan and the A2X team today! I had an issue, and they were not only quick to ease my mind but also resolved the problem promptly and efficiently. Their professionalism and dedication to customer satisfaction truly stand out. Thank you, Aidan and the team, for turning a stressful situation into a smooth experience. Highly recommend!

Goods of Culture

Oct 19, 2024 on Shopify

In the process of building out our accounting workflow, we ran into some issues before even subscribing. We reached out hoping someone would help or look at alternatives. The response was quick and concise. Lovely service.

Pure Derma London

Oct 17, 2024 on Shopify

Brilliant App, Great Support.....A2X is the perfect link between Shopify and Xero, makes life so much easier and very clear to check reconciliations, actually makes the understanding of fees and clearing of PayPal and Klarna simple. Lana and Will at the support team are great and very helpful.

Rosypenguin

Oct 14, 2024 on Shopify

A2X to Xero is amazing and has great customer support! I had a missing payout that didn't come through to Xero, and the chat support was able to resolve in 24 HOURS! Absolutely amazing!

DefineCurls

Oct 08, 2024 on Shopify

A2X is a great app for giving me clear profit visibility and allowing me to calculate my GST in AU Nicole was very helpful in onboarding me to A2X and dealing with all of my questions. She broke everything down visually so i now have a much better understanding of how to use everything

LIONESS FASHION USA

Oct 06, 2024 on Shopify

A2X's customer support has been excellent. Especially Nicole, who quickly and effectively helped solve the problem every time. Thanks so much.

Cleo Harper

Sep 23, 2024 on Shopify

A2X has been a tremendous help so far. Its automation for reconciling transactions between Shopify and Xero is a huge time-saver. Plus, their customer support has been excellent.

Villa Cotton

Sep 16, 2024 on Shopify

I'm absolutely happy how A2X works and syncs data of our Sopify sales and payouts with our Quickbooks Online account. It's a great tool with very precise data. The A2X Support Team answered all my questions within really 15 minutes as they promise. They resolved the issue of missing some historical payouts during 15 minutes as well. I tried other apps, and now I can say with complete confidence A2X app is the best solution.