Rippledesk provides merchants with a floating call widget and a dedicated business phone numbers. The phone numbers have both calls and SMS capabilities. The float call widget enables you to receive free calls from customers on your website. You can customize welcome messages, set business hours, record calls, manage voicemail, and implement a phone menu (IVR). Stay organized using the Inbox to mark conversations as open/closed, tag other staff, leave notes, call and message customers.

• A dedicated business phone number for messaging, making and receiving calls
• Receive internet calls through a floating widget—free for your customers as well
• A shared Inbox for teams to manage messages and calls. No conversation is missed
• Customize the call widget which displays your phone numbers and internet calls
• Live dashboard for sales and support teams to manage calls in real time