Bad Customer is an innovative app designed to protect businesses from customers with a history of charging back their purchases or making excessive refund requests. Unlike traditional anti-fraud tools that rely on complex algorithms to detect suspicious behavior, Bad Customer takes a more straightforward approach by analyzing chargeback histories across different sites. This allows businesses to proactively identify and avoid problematic customers before shipping goods. In addition to tracking chargeback histories, the app flags orders destined for PO Boxes or where billing and shipping addresses are in different states, and it also warns against customers creating multiple accounts. By integrating these features, Bad Customer empowers merchants to reduce financial losses and streamline their operations, enhancing overall business security.