Onepilot makes Customer Care Outsourcing simple and flexible. We provide a 100% human, instant and 24/7 answer. With this application, we will be able to retrieve the information from each order and their status from Shopify so that our customer service agents can access them directly on their ticket processing page, the Ticket Center. This will be possible for all of our clients who integrate Shopify into our platform.

• Resolving tickets from all ticketing tools at one place, the Ticket Center.
• Regrouping all the back-office, payment tools, additional tools from customers.
• Agents have access to knowledge bases, courses before resolving tickets.

The Onepilot AI platform lets merchants build workflows powered by LLMs to automate support, manage data, and execute actions across tools like Shopify. It streamlines operations, reduces manual work, and ensures faster, more accurate customer service.

• Build custom AI workflows to automate customer support and business processes.
• Connect seamlessly with tools like Shopify, Gorgias, Zendesk and more.
• Use your own knowledge base to give accurate, brand-specific answers instantly.