8.6
Moose: Live Chat WhatsApp, FAQ logo

Moose: Live Chat WhatsApp, FAQ Deals

  • Built for Shopify
  • Free App

    Advanced Helpdesk: FAQ builder, help center, support widget

    166 Reviews
    8.6

    Discount coupons and Special deals for Moose: Live Chat WhatsApp, FAQ

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    About Moose: Live Chat WhatsApp, FAQ

    Built by MOOSE INNOVATIONS INC.

    Email :

    [email protected]

    Address

    333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8, CA

    Website Privacy policy Tutorial FAQ

    Description

    Omnichannel support hub: Live chat, WhatsApp, SNS, FAQ templates, helpdesk. Mobile-ready

    MooseDesk is the top-recommended customer support and helpdesk app, trusted by Shopify merchants worldwide to deliver exceptional customer support. MooseDesk provides a powerful yet intuitive platform to manage customer inquiries through Omnichannel support hub: Live chat, WhatsApp, SNS, FAQ templates & Helpdesk. Whether you are a small business or a growing enterprise, MooseDesk offers the tools you need to provide professional, efficient customer service that makes customer support easier for your team and profitable for your business.

    • Omnichannel: Manage Livechat, FAQ & Contact Us pages, Email, Helpdesk in 1 app.
    • Redirect button: Facebook, WhatsApp, Messenger, Instagram & more Mobile app: Stay alert with sound notifications.
    • Reply to customers on-the-go FAQ Builder: Pre-built FAQ & Contact us templates, product FAQ.
    • 1-click set-up Order management: Create order in-app, Tracking Order integration, delivery date.

    The app has received overwhelmingly positive reviews for its expansive functionality, excellent ease of use, and exceptional customer service. Users appreciate the app's user-friendly design and the proactive, responsive support team. Many highlight the robust features, intuitive interface, and the value of receiving all these benefits at no cost, enhancing their overall experience with MooseDesk. The app consistently meets and exceeds users' expectations, especially in speed of support resolution, making it a preferred choice for Shopify merchants.

    🎁 Exclusive Offer: This BFCM 2024, grab an incredible deal from MooseDesk - Get up to 300 FREE support tickets in the first month - Save $100 instantly! 

    👉 Claim your BFCM discount now: This special offer is valid for both new sign-ups and existing merchants until 31/12/2024

    Pros

    • Exclusively built for Shopify merchants ensuring tailored features
    • Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
    • All-in-one support helpdesk that manages tickets from various channels
    • Customizable help widget for efficient ticket reception
    • Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
    • Insightful reporting features for team and real-time ticket performance
    • 24/7 support availability, ensuring round-the-clock service
    • Intuitive user interface allowing for seamless integration into product pages
    • High-quality customer support, including one-to-one demo calls and tutorial sessions

    Cons

    • Missing information about pricing or possible limitations in the free version
    • Potential reliance on updates for promised features like the upcoming Chat feature