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Help Scout Summary

1

Apps

4.6

Average Rating

19

Reviews

Help Scout Contact

Email :

[email protected]

Address :

131 Tremont Street, 3rd Floor, Boston, MA, 02111, US

Website Privacy policy Tutorial FAQ Document

Apps by Help Scout

  • $50-$75 / Month
  • Free Plan Available
  • 15 Days Free Trial
7.6
19 Reviews

A better way to talk with your customers Show more

Help Scout is a comprehensive customer support platform designed for growing companies, offering an intuitive interface that makes mastering its features quick and easy. Within hours, users can navigate the platform effortlessly, transforming into power users capable of delivering fast and personalized service. Help Scout centralizes team efforts by consolidating email, live chat, and social interactions into a single inbox. It features self-service options for frequently asked questions, enabling customers to find answers instantly. The platform uses AI to accelerate response times, enhancing both efficiency and customer satisfaction. Additionally, it integrates customer and order information directly into conversations, simplifying processes like order refunds and cancellations. With its robust capabilities, Help Scout helps businesses delight their customers while streamlining support operations.
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Order management
Unified inbox
Self-service faqs
Ai-assisted responses
Customer info integration

Deliver the personal touch at scale

Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and history—in one place, you can resolve requests without constantly switching tabs. Create a free account to get up and running in minutes!

Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and history—in one place, you can resolve requests without constantly switching tabs. Create a free account to get up and running in minutes! more
  • Unlimited seats: No more extra fees to add agents during peak season
  • Collaborate on email, live chat, and social requests in one organized Inbox
  • Help more customers in less time with AI tools included at no extra cost
  • Answer FAQs instantly with powerful self-service options
  • Edit, duplicate, cancel, and refund orders directly in Help Scout
Help Scout logo
4.6/5
(19 Reviews)
$50-$75 / Month
  • Free Plan Available

A better way to talk with your customers

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