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Focal Software, Inc Summary

2

Apps

2.3

Average Rating

8

Reviews

Focal Software, Inc Contact

Email :

[email protected]

Address :

812 NW 43rd St, Oklahoma City, OK, 73118, US

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Apps by Focal Software, Inc

Boost sales and support with integrated Live Chat and CRM Show more

Focal Live Chat & Helpdesk is a comprehensive app designed to streamline customer support across multiple platforms. This versatile tool offers a centralized live chat support dashboard, integrating with various channels like WhatsApp, Facebook, Line, SMS, Telegram, and Emails, making it an all-in-one helpdesk solution for Shopify stores. By automating repetitive tasks, the app saves valuable time and enhances efficiency, allowing teams to focus on more complex customer interactions. Users can effortlessly manage all interactions from a single dashboard, empowering teams to engage effectively with customers and improve the overall shopping experience. Real-time reporting and status updates provide valuable insights into each conversation, enabling businesses to refine their customer service strategies continually. With its live chat widget and omnichannel support, Focal Live Chat & Helpdesk ensures instant customer engagement and a seamless support experience.
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Real-time communication
Task automation
Omnichannel support
Unified dashboard
Reporting & analytics

Automate the live chat customer support in one place with Focal Helpdesk and Chat Widget

Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. Streamline communication and resolve customer queries in real time in all in one Shopify stores helpdesk and live chat widget app. Automate repetitive tasks and save time with real time reporting and status updates of conversations. Manage all interactions from one dashboard. Empower your team, engage customers and elevate the shopping experience.

Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. Streamline communication and resolve customer queries in real time in all in one Shopify stores helpdesk and live chat widget app. Automate repetitive tasks and save time with real time reporting and status updates of conversations. Manage all interactions from one dashboard. Empower your team, engage customers and elevate the shopping experience. more
  • Enable Live chat widget and omnichannel box for social apps
  • Instantly engage customers with live chat support feature
  • All in one customer support dashboard. Manage all query with one platform
  • Automate repetitive tasks & provide quick and seamless experience to customers
  • Reporting and Analytics about the status of each and every conversation

Streamline eCommerce sales with integrated accounting and inventory management. Show more

Focal - Accounting & Inventory is a comprehensive solution designed to enhance the operational efficiency of 3rd-party marketplace sellers, direct-to-consumer brands, and eCommerce agencies. By consolidating tasks across various aspects of business management, Focal provides a single platform for accounting, inventory, customer feedback, and communication management, allowing businesses to streamline their operations. The app automates bookkeeping and financial statements, saving valuable time each month, while also offering real-time inventory management across multiple channels to improve operational efficiency. Supplier management becomes effortless with Focal, as it centralizes the management of costs of goods sold (COGS) and suppliers. Additionally, the app's order management features enable better customer support and use data-driven insights to streamline business processes. Overall, Focal aims to generate increased sales, reduce costs, and drive profitability, empowering its users to focus more on growth and less on operational headaches.
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Order management
Automated bookkeeping
Real-time inventory
Customer feedback
Supplier management

Focal Software is an eCommerce Operations Suite for brands with accounting and inventory management.

Focal empowers 3rd-party marketplace sellers, direct-to-consumer brands, and eCommerce agencies to streamline operations, generate sales, cut costs, and drive greater profitability. Focal Software saves time with accounting and bookkeeping every month, it provides a single platform to manage your business, it is an end-to-end platform, and you can manage your customer feedback requests, returns, inbox, and chat straight from Focal.

Focal empowers 3rd-party marketplace sellers, direct-to-consumer brands, and eCommerce agencies to streamline operations, generate sales, cut costs, and drive greater profitability. Focal Software saves time with accounting and bookkeeping every month, it provides a single platform to manage your business, it is an end-to-end platform, and you can manage your customer feedback requests, returns, inbox, and chat straight from Focal. more
  • Accounting - automated bookkeeping and financial statements
  • Inventory Management - multi-channel, real-time, improved operational efficiency
  • Supplier Management - effectively manage COGS and suppliers in one central place
  • Order Management - streamline operations, enhance customer support, data-driven
Focal Live Chat & Helpdesk logo
4.6/5
(8 Reviews)
  • Free Plan Available

Boost sales and support with integrated Live Chat and CRM

Focal ‑ Accounting & Inventory logo
$1000-$500 / Month
  • 14 Days Free Trial

Streamline eCommerce sales with integrated accounting and...

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