array:2 [ // app/Helpers/ChatGpt.php:68
  "error" => array:4 [
    "message" => "Incorrect API key provided: sk-proj-********************************************yvc9. You can find your API key at https://platform.openai.com/account/api-keys."
    "type" => "invalid_request_error"
    "code" => "invalid_api_key"
    "param" => null
  ]
  "status" => 401
]
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AI answers “Where is my order?” from live order data. Your team can focus on harder requests.

Customers ask where their order is, whether it was paid and when it ships. CRAIM gives AI employees read-only access to your orders, so they answer in Gmail, WhatsApp and Telegram with the current payment, shipping and tracking status and help spot a typo in the delivery address. Order details go only to a verified customer: one writing from the email or WhatsApp number on the order, or confirming a code sent to that email. Approve or edit replies in your admin, or let an employee reply alone.

Customers ask where their order is, whether it was paid and when it ships. CRAIM gives AI employees read-only access to your orders, so they answer in Gmail, WhatsApp and Telegram with the current payment, shipping and tracking status and help spot a typo in the delivery address. Order details go only to a verified customer: one writing from the email or WhatsApp number on the order, or confirming a code sent to that email. Approve or edit replies in your admin, or let an employee reply alone. more
  • Checks payment, fulfillment, tracking and the delivery address on live orders
  • Replies in Gmail, WhatsApp and Telegram, inside the customer’s own conversation
  • Approve, edit or decline each AI reply without leaving your store admin
  • Verifies the customer by order email, WhatsApp number or a one-time email code
  • Lets trusted AI employees reply on their own while others wait for approval
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