Compare Shopify Marketplace Connect vs Findify Search & Merchandise

Name: Findify Search &amp; Merchandise
Brand: Findify

Shopify Marketplace Connect

Sell on Amazon, Walmart, eBay, and Etsy from Shopify

Findify Search & Merchandise

Personalize the product experience in search & merchandising

Shopify Marketplace Connect

Sell on Amazon, Walmart, eBay, and Etsy from Shopify

Findify Search & Merchandise

Personalize the product experience in search & merchandising

Rating

1,685 Reviews

8.4

89 Reviews

7.7

Pricing

Install App More info

Features

Link product listings
Manage listings, orders, inventory
Real-time marketplace sync
Flexible fulfillment options
Unlimited marketplace connections
Built-in currency conversion

Advanced filters
Smart collections
Reviews integration
Personalized search
Recommendations
Drag & drop merchandising
Customizable front end
Promo cards
Active sync

Screenshots

+ 5 more

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Pros

Simplifies selling on multiple top global marketplaces like Amazon, Walmart, eBay, and Etsy from a single app
Integrates and synchronizes Shopify product catalog with multiple marketplaces
Helps manage and synchronize listings, orders, and inventory in real-time
Flexible fulfillment options to support integrated channel strategies
Supports unlimited marketplace account connections
Includes built-in currency conversion for selling in various regions and categories
Excellent customer support, with many reviews mentioning the helpfulness and responsiveness of the support team
Saves time and reduces complexity in managing multiple sales channels through a single interface

Enterprise-grade & AI-powered Personalized Search & Merchandising enhances customer experience
Merchants retain full control to tailor the customer experience if they wish
Solutions are fully customizable to fit with every merchant’s brand & style
Native Shopify Liquid Integration for seamless functionality
Uses NLP for searching content, which improves search relevance
Provides full product control with powerful merchandising rules and visual drag & drop capabilities
Offers a fully customizable front end with pre-built components
Includes filters, grid control, promo cards, and reviews integrations to inspire shoppers
Active sync ensures all product data (including metafields) updates within seconds

Cons

Some users have reported issues with slow performance and bugs, especially with eBay synchronization
App can lead to serious issues like duplicate listings, inventory mismanagement, and even account suspensions on marketplaces like eBay and Etsy
Reports of high costs and additional charges such as 1% of revenue from synced listings, which some users find greedy and example of poor business practice
Customer support, while helpful, often cannot solve deep-rooted technical issues, leading to frustrated users
Significant sync issues have caused account warnings and a decrease in seller ratings on platforms such as eBay
Switching from the previous version (Codisto) to this app has caused problems for some users, including loss of active listings and sales
Some international users request support for more regional marketplaces such as Mercado Libre, Dafiti, and Falabella
Some functionality, like restocking items after an order cancellation or automatic default policy selection, remains problematic or missing
Despite turning off chargeable features, users have reported unauthorized charges and difficulties in resolving billing issues

Complexity in customization may require a learning curve for new users
Might be overkill for smaller e-commerce businesses that don’t need enterprise-grade features
Dependency on active sync means constant internet connectivity is essential for real-time updates
Merchants might need additional support to use advanced features effectively
Potential increase in operational costs due to enterprise-grade solutions

Launched

Sep 18, 2017

Feb 11, 2015

Developer

Built by Shopify

Apps:

1566

Average Rating:

2.8

Reviews:

49,446

Built by Findify

Apps:

Average Rating:

4.7

Reviews:

Make Your Choice

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Findify Search & Merchandise

Shopify Marketplace Connect