Compare EVM Customer Testimonials vs HeiChat: ChatGPT Sales Chatbot

Name: HeiChat: ChatGPT Sales Chatbot
Brand: Shopify

EVM Customer Testimonials

Collect & Show Testimonials with photos in slider & grid style

HeiChat: ChatGPT Sales Chatbot

Advanced AI, reply to customer inquiries within seconds.

EVM Customer Testimonials

Collect & Show Testimonials with photos in slider & grid style

HeiChat: ChatGPT Sales Chatbot

Advanced AI, reply to customer inquiries within seconds.

Overview

What is HeiChat: ChatGPT Sales Chatbot?

HeiChat is a Shopify sales chatbot leveraging ChatGPT to automate customer support, boost conversions, and streamline order management.

Key Strengths:

AI-powered live chat and order tracking
Multi-language support
Pre-built templates for quick setup

Rating

175 Reviews

7.7

64 Reviews

8.7

Pricing

Install App More info

Features

Photo reviews
Premade templates
Slideshow format
Testimonials grid
Submission form
Sort testimonials

Multilingual support
Track orders
24/7 support
Trainable ai
Reply within seconds
Convert inquiries
Recommend products
Answer policies

Screenshots

HeiChat: ChatGPT Sales Chatbot screenshot

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Pros

Showcases customer testimonials in a grid or slideshow format
Enables easy collection of testimonials through an email or website form
Supports collection of product photos for visual reviews
Offers multiple display styles and 5 premade templates for customization
Simple to sort testimonials from the admin panel
Customization is user-friendly and straightforward
Backed by a supportive support team

Advanced AI based on ChatGPT models (GPT-3.5 & GPT-4) and Claude (Claude 3 Opus).
Operates 24/7, ensuring constant customer support availability.
Capable of converting general inquiries into sales effectively.
Helps in checking and responding accurately to 'Where is my order' inquiries.
Can handle many tasks typically performed by human customer service representatives.
Supports answers related to discounts, store policies, and shipping policies.
Allows customization and training of the chatbot using a PDF/TXT based knowledge base.
Real-time awareness of store product listings and delistings.
Supports over 95 languages, including English (EN), Spanish (ES), Chinese (ZH), French (FR), German (DE), Arabic (AR), Japanese (JA), and Russian (RU).

Cons

Limited to only grid and slideshow display styles
May require some initial setup and design adjustments
Might depend heavily on customer participation to gather relevant testimonials
Limited templates might not cater to all design preferences
Functionality might be basic compared to more comprehensive testimonial management systems

The advanced AI models may require significant computational resources.
Potential initial setup and training of the chatbot might be time-consuming.
May need continuous updates and corrections to maintain accuracy.
Could lead to reduced human customer service roles, impacting jobs.
Effectiveness relies on the quality of the knowledge base provided by the user.
High dependence on accurate and timely data for real-time store product listings.

Launched

Oct 24, 2016

Apr 25, 2023

Developer

Built by Expert Village Media Technologies

Apps:

Average Rating:

4.7

Reviews:

1,190

Built by Shopify

Apps:

14093

Average Rating:

2.2

Reviews:

521,748

Make Your Choice

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Compare EVM Customer Testimonials vs HeiChat: ChatGPT Sales Chatbot

EVM Customer Testimonials

HeiChat: ChatGPT Sales Chatbot

EVM Customer Testimonials