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Grapevine Post Purchase Survey

Unlimited post-purchase and customer satisfaction surveys

Easy Post Purchase Promo Deals

Post purchase upsell after checkout with A/B testing.

Grapevine Post Purchase Survey

Unlimited post-purchase and customer satisfaction surveys

Easy Post Purchase Promo Deals

Post purchase upsell after checkout with A/B testing.

Rating

Rating

186 Reviews
9.2
45 Reviews
9.1

Pricing

Pricing

  • $25 / Month
  • 14 Days Free Trial
  • $19-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Unlimited surveys
  • Post-purchase surveys
  • Customizable surveys
  • Intuitive ui
  • Zero-party data
  • Marketing optimization
  • Customer satisfaction
  • Multiple survey types
  • Multi-question surveys
  • Flexible publishing
  • Post purchase upsell
  • A/b testing
  • One-click promotions
  • Multi-product upsell
  • Robust visibility rules

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Pros

Pros

  • Unlimited surveys and responses: Allows for comprehensive data collection without restrictions.
  • Multi-question customer surveys: Provides valuable insights for data-driven marketing and operational decisions.
  • Flexible publishing options: Enables surveys at each customer journey stage, optimizing feedback collection timing.
  • Accurate zero-party customer data: Collects first-hand customer data, enhancing marketing potential.
  • Marketing spend optimization: Pinpoints best-performing marketing channels for efficient budget allocation.
  • Multiple survey types: Offers fixed response, freeform text, or Net Promoter Score (NPS) options.
  • Simple set-up: Intuitive UI and supportive setup team make it easy to deploy.
  • Customizable surveys: Fully customizable surveys with no Grapevine branding, providing a seamless user experience.
  • Allows for one-click post purchase upsell promotions, increasing potential revenue
  • Highly robust visibility rules enable targeted promotions based on customer, product, and order properties
  • Supports both single and multi-product upsell promotions, offering flexibility in marketing strategies
  • Built-in A/B testing helps optimize upsells by comparing different strategies

Cons

Cons

  • Potential complexity with multi-question surveys: May overwhelm some users or respondents.
  • Dependence on customer participation: Efficient data collection relies heavily on customer willingness to complete surveys.
  • No indication of advanced analytics: May lack sophisticated data analysis tools beyond basic survey results.
  • Possible integration issues: No information on compatibility with other systems or platforms.
  • Complexity of robust display rules may require a steep learning curve for new users
  • Effectiveness of the promotions relies on proper configuration and understanding of customer behavior
  • A/B testing requires continuous monitoring and adjustment for optimal results
  • May add additional steps to the post-purchase process, potentially annoying some customers

Launched

Launched

Apr 20, 2025
Apr 20, 2025

Developer

Developer

Apps:

6

Average Rating:

4.7

Reviews:

509

Apps:

8

Average Rating:

4.4

Reviews:

612

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