Compare Outvio Exchanges and Helpdesk vs CedCommerce OnBuy Integration

Name: CedCommerce OnBuy Integration
Brand: Shopify

Outvio Exchanges and Helpdesk

Post-checkout automations for a great shopping experience

CedCommerce OnBuy Integration

Sell with OnBuy, the fastest-growing marketplace in the world

Outvio Exchanges and Helpdesk

Post-checkout automations for a great shopping experience

CedCommerce OnBuy Integration

Sell with OnBuy, the fastest-growing marketplace in the world

Rating

28 Reviews

5.4

80 Reviews

8.5

Pricing

Install App More info

Features

Shipping automation
Returns management
Exchanges management
Automated emails
Automated sms
Branded tracking
Customer communication
Smart shipping
Tracking automation
Self-service portal
Order fulfilment automation
Custom return reasons
Return-flows customization
Store credit refunds
Pickup & return labels
Automated whatsapp
Delivery incident triggers
Support tools

Real-time synchronization
Multi-location inventory
Automatic order management
Bulk product upload
Template-based enhancements

Screenshots

Outvio Exchanges and Helpdesk screenshot

+ 1 more

CedCommerce OnBuy Integration screenshot

+ 6 more

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Pros

Powerful Exchanges and Returns management tool for Shopify stores
Fully branded self-service portal for customers
Automates post-purchase workflow including order fulfillment, shipping, tracking, and customer communication
Supports exchanges for the same or different products and custom return reasons
Incentives for refunds to store credit with built-in pickup and return label generation
Smart fulfillment and shipping options with over 90 couriers
Fully branded delivery tracking
Automated customer communication via email, SMS, and WhatsApp
Automated delivery incident triggers and support tools
Highly praised customer support
Ease of generating shipping labels and managing shipments

Real-time synchronization of product data with OnBuy
Bulk product upload using template-based product upload
Flexible templates for price, inventory, and title customization
Automatic order import, shipment, and cancellation synchronization
Multi-location warehouse management

Cons

Pricing structure requires cataloguing all SKUs, not just those listed on OnBuy
Poor customer support experience as reported by users
User interface can be clunky and non-intuitive
May not be suitable for stores with large numbers of SKUs and collections

Launched

Sep 30, 2021

Jul 19, 2020

Developer

Built by Outvio

Apps:

Average Rating:

3.3

Reviews:

Built by Shopify

Apps:

9956

Average Rating:

2.2

Reviews:

178,321

Make Your Choice

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Compare Outvio Exchanges and Helpdesk vs CedCommerce OnBuy Integration

Outvio Exchanges and Helpdesk

CedCommerce OnBuy Integration

Outvio Exchanges and Helpdesk