TrustReviews vs Reviews.io: Best Shopify Review Apps

Name: REVIEWS.io Product Reviews
Brand: Reviews.io

Are you looking to enhance your Shopify store's product reviews but unsure whether TrustReviews or REVIEWS.io is the ideal app for your needs? In this comprehensive comparison, we will delve into TrustReviews and REVIEWS.io, focusing on features, pricing, usability, integration capabilities, and customer support. Designed to provide Shopify store owners with a clear understanding of which product reviews app can best drive customer engagement and boost sales, this guide will assist both newcomers and seasoned entrepreneurs in selecting the right tool to optimize their store’s online presence.

TrustReviews: Product Reviews

Collect product reviews & UGC. Amazon and Aliexpress importer

REVIEWS.io Product Reviews

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

TrustReviews: Product Reviews

Collect product reviews & UGC. Amazon and Aliexpress importer

REVIEWS.io Product Reviews

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

Overview

What is REVIEWS.io Product Reviews?

Reviews.io is a reputation management platform that enables Shopify merchants to gather and showcase customer reviews. It includes features like review syndication, social sharing, and in-depth analytics.

Key Strengths:

Trusted by over 10,000 brands
Advanced analytics and reporting
Multi-channel review collection

Rating

881 Reviews

8.5

752 Reviews

8.6

Pricing

Install App More info

Features

Automatic email reminders
Customizable widgets
Advanced analytics
Seo enhancement
Review display options
Review moderation
One-click import
Platform integration

Collect reviews
Automated requests
Import reviews
Shoppable ugc
Display reviews
Manage reviews
Star rating display
Review badges
Implement surveys
Integrate easily

Screenshots

TrustReviews: Product Reviews screenshot

+ 3 more

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Pros

Customizable widgets allow for flexible display options (list view, grid view, carousel view)
Easy installation and setup compatible with most Shopify themes
One-click import for Amazon and Aliexpress reviews
AI-powered sentiment analysis
Outstanding customer support with quick response time
Positive impact on customer trust and sales
Free plan with ample features
Advanced analytics and integration with popular platforms
Support team willing to assist with customization and setup issues

Excellent customer service with quick response times
Great customization options for widgets
Effective onboarding process, making the app easy to use from the start
Ability to collect and manage reviews from various sources including Google and social media
Support for photo and video reviews, enhancing the credibility of user-generated content
Integration with over 50 eCommerce tech stacks, enabling seamless implementation
Automated review requests via dashboard or integrations with Klaviyo, MailChimp, etc
Ability to display star ratings on Google Ads & Google Shopping List to increase CTR and lower ad costs
Comprehensive support documentation with a knowledgeable support team available for further assistance
Useful tools to implement surveys to drive engagement and collect customer insights

Cons

Initial setup may be challenging for some users
One negative review indicated the promotion of unethical practices (encouraging fake reviews)

Issues with review importation and format requirements, especially regarding validation on Google
Customer service response may be slow for some users, leading to unresolved issues
Some users report problems with the app's functionality affecting overall usability
Extended wait times for support can be inconvenient, as reported by some customers

Launched

Aug 22, 2021

Aug 05, 2014

Developer

Built by TrustApps

Apps:

Average Rating:

4.8

Reviews:

912

Built by Reviews.io

Apps:

Average Rating:

4.5

Reviews:

780

Make Your Choice

Install App More info View alternatives

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TrustReviews vs Reviews.io: Best Shopify Review Apps

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