PostShip vs Trackr: Best Order Tracking for Shopify

Name: Trackr Order Tracking, Tracker
Brand: Shark Byte, Inc

In the world of Shopify order tracking apps, choosing the right solution to enhance customer satisfaction and boost sales can be challenging. This comparison between PostShip Order Tracking & Upsell and Trackr Order Tracking offers a detailed analysis to guide you in selecting the best fit for your business needs. You'll discover key differences in features, customization options, and integration capabilities, helping you identify which app aligns best with your strategic goals. Whether you're new to e-commerce or looking to optimize your existing Shopify store, this comparison will provide the insights you need to streamline your order tracking process and enhance the customer experience.

Postship Order Tracking Upsell

Order Tracker with a Branded Tracking Page for Order Lookup

Trackr Order Tracking, Tracker

Tracker: track my order app with branded order tracking page!

Postship Order Tracking Upsell

Order Tracker with a Branded Tracking Page for Order Lookup

Trackr Order Tracking, Tracker

Tracker: track my order app with branded order tracking page!

Rating

107 Reviews

3.7

195 Reviews

9.1

Pricing

Install App More info

Features

Branded tracking page
Shipping analytics
Intuitive tracking pages
Proactive notifications
Smart order lookup

Product recommendations
Automated notifications
Branded tracking page
Real-time tracking
Estimated delivery dates
Manage returns
2100+ carriers supported
40+ languages supported
Hassle-free exchanges
Personalized order lookup
Hide carrier details

Screenshots

Postship Order Tracking Upsell screenshot

+ 1 more

Trackr Order Tracking, Tracker screenshot

+ 2 more

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Pros

Intuitive and beautiful order tracking page for customers to track orders
Smart order lookup page to manage & analyze all shipping data in one place
Branded order lookup page for customers that increases customer loyalty
Powerful shipping analytics
24/7 live chat and email support
Better performance than Aftership, Tracktor, and Wonderment in terms of accuracy
Supports 1400+ carriers

Provides real-time order tracking from 2100+ carriers
Customizable order tracking page to match brand design
Supports 40+ languages for a global audience
Real-time updates and notifications via email and SMS
Includes product recommendations on the tracking page to drive upsells
Optimizes package tracking and manages returns effectively
24/7 customer support via chat or email
User-friendly for dropshippers with the option to hide carrier details

Cons

Poor user experience as per user review
Custom email and SMS notifications settings do not persist
Support team does not respond promptly; a user waited 7 hours without a reply
Order status changing takes a long time and has limited options (only 'out for delivery' and 'delivered')
Emails and SMS notifications reportedly do not go through

Customization and setup might be complicated for non-technical users
Real-time updates might be dependent on carrier information accuracy
Over-reliance on notifications could be overwhelming for some customers
May not fully integrate with all e-commerce platforms seamlessly
Potential international shipping issues not addressed comprehensively
Performance and reliability may vary based on carrier service quality

Launched

Apr 19, 2025

Developer

Built by Instasell

Apps:

Average Rating:

4.5

Reviews:

288

Built by Shark Byte, Inc

Apps:

Average Rating:

4.7

Reviews:

2,216

Make Your Choice

Install App More info View alternatives

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PostShip vs Trackr: Best Order Tracking for Shopify

Postship Order Tracking Upsell

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Postship Order Tracking Upsell