Compare Order Returns | easyReturns vs Reorder Hero ‑ Repeat Order

Name: Reorder Hero ‑ Repeat Order
Brand: veliora venture

Order Returns | easyReturns

Simplifies your Order Returns, for you and your Customers!

Reorder Hero ‑ Repeat Order

Customers can Reorder items with one click !

Order Returns | easyReturns

Simplifies your Order Returns, for you and your Customers!

Reorder Hero ‑ Repeat Order

Customers can Reorder items with one click !

Rating

66 Reviews

7.6

24 Reviews

9.1

Pricing

Install App More info

Features

Automated return labels
Workflow customization
Custom returns portal
Return label creation
Own return reasons

One-click reordering
Mobile compatibility
One-click upsell
Modify previous orders
Popup modal reordering
Display previous order details
Estimated delivery display

Screenshots

+ 1 more

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Pros

Picks up where Shopify's native return capabilities end
Provides a customizable returns portal under your shop domain
Portal can be customized with your corporate identity and additional information for customers
Automation options for return requests
Creation of return labels and return slips (limited to Germany, Austria, and Switzerland)
Supports workflows for returns, exchanges, vouchers, and refunds
Creation of DHL, GLS, or DPD return labels
Automatic creation of return labels based on rules like the value of the goods
Allows customization of return reasons and refund methods

Allows customers to reorder items with one click, improving convenience
Supports fast repeat orders, enhancing customer satisfaction
Customers can add/remove products and change quantities in repeat orders
Compatible with mobile devices, allowing customers to order anytime, anywhere
Provides a popup modal for reordering, improving the user interface
Shows details of previously bought items to help customers reorder quickly
Displays estimated delivery dates on the 'Thank you' page, providing transparency
Supports one-click upsell of offered products, potentially increasing sales

Cons

Label creation is limited to merchants from Germany, Austria, or Switzerland
Support issues: Users have reported slow or no responses from customer support
App may not function correctly in some scenarios, such as incorrect return label distribution
Users reported bugs and lack of effective bug fixes
Overall dissatisfaction with app performance from some users

Potential dependency on the app for repeat orders, which may affect customer autonomy
Requires seamless integration with existing e-commerce platforms, which might be technically challenging
Mobile compatibility needs to be robust to avoid potential user interface issues
The popup modal might be intrusive for some users
Relies on customers having a positive first order experience to encourage repeat use
The app's performance and reliability need to be consistently maintained

Launched

Aug 11, 2021

Oct 30, 2022

Developer

Built by 247APPS

Apps:

Average Rating:

4.3

Reviews:

213

Built by veliora venture

Apps:

Average Rating:

Reviews:

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Compare Order Returns | easyReturns vs Reorder Hero ‑ Repeat Order

Order Returns | easyReturns

Reorder Hero ‑ Repeat Order

Order Returns | easyReturns