1. Home
  3. Compare Shopify Inbox vs Boxify
Shopify Inbox logo

Shopify Inbox

Connect with shoppers and drive sales with chat

Boxify logo

Boxify

Real-time shipping rates done right

Shopify Inbox logo

Shopify Inbox

Connect with shoppers and drive sales with chat

Boxify logo

Boxify

Real-time shipping rates done right

Rating

Rating

6,086 Reviews
9.2
182 Reviews
7.7

Pricing

Pricing

  • Free App
Try for Free More info
  • $19-$99 / Month
  • 15 Days Free Trial
Try for Free More info

Features

Features

  • Product recommendations
  • Seamless workflow integration
  • Live customer chat
  • Automated replies
  • Customer profile insights
  • Conversation management
  • Accurate shipping rates
  • Multi-carrier support
  • Real-time shipping
  • Box dimension recording
  • Carrier-calculated rates
  • Packing visualization

Screenshots

Screenshots

Shopify Inbox screenshot Shopify Inbox screenshot Shopify Inbox screenshot Shopify Inbox screenshot
+ 1 more
Shopify Inbox screenshot
Boxify screenshot Boxify screenshot Boxify screenshot Boxify screenshot

Send this compare to my inbox

By proceeding, you agree to our Terms Of Conditions and Privacy Policy.
Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Pros

  • Free messaging tool that integrates with Shopify
  • Allows chat with customers while they shop, leveraging live customer information
  • Enables product recommendations and offering discounts through chat
  • Automated responses, FAQs, and personalized greetings to save time
  • Manages chat from online store and Shop app in one place
  • Identifies customer profile and cart details for better service
  • Spam identification and option to block senders
  • Convenient interface that centralizes customer communications
  • Supports automated and manual replies, making it versatile
  • Improves customer service process and ensures no leads are lost
  • Easy to use on mobile, improving response time
  • Integration with Shopify platform is seamless
  • Quick Replies feature saves time on frequent questions
  • Accurate carrier-calculated shipping rates
  • Supports multiple carriers including UPS, FedEx, USPS, DHL Express, and Canada Post
  • Can handle a variety of box sizes for different products
  • Straightforward and reliable performance
  • Excellent and responsive customer support
  • Provides peace of mind by ensuring accurate shipping quotes

Cons

Cons

  • Search function could be improved
  • Lack of ability to star or categorize conversations
  • Issues accessing messages intermittently
  • Notifications fill email inbox unnecessarily
  • Spam from companies offering Shopify services
  • Occasional 404 errors on mobile app
  • Missing key statistics like average response time and sales tracking
  • Limited sophistication in chat management tools
  • Requires manual input of product and box dimensions
  • Dependent on API connections which may occasionally need reconfiguration

Categories

Categories

Launched

Launched

Aug 13, 2019
Oct 08, 2015

Developer

Developer

Built by Shopify

Apps:

877

Average Rating:

3.7

Reviews:

38,170

Built by Boomerang Digital LLC

Apps:

1

Average Rating:

4.7

Reviews:

182

Make Your Choice

Make Your Choice

Try for Free More info View alternatives
Try for Free More info View alternatives
Scroll to Top