Compare ReturnZap Returns & Exchanges vs ZigZag Returns & Exchanges

ReturnZap Returns & Exchanges

Advanced returns policy, exchange, credit, and shipping labels

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

ReturnZap Returns & Exchanges

Advanced returns policy, exchange, credit, and shipping labels

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

Rating

87 Reviews

9.1

417 Reviews

9.1

Pricing

Try for Free More info

Features

Store credit options
Automated returns management
Self-serve returns portal
Integrated refunds
Exchange facilitation
Shopify deep integration
Automated return labels
Global carrier integration
Automatic/manual return approval
Advanced policy creation
Customizable return policies
Issue store credit
Automate label generation
Multiple regions support

Branded returns portal
One-click refunds
Custom notifications
Auto-generated labels
Upload own labels
Auto-create new orders
Management dashboard
Set return rules
Track return progress
Key insights

Screenshots

ReturnZap Returns & Exchanges screenshot

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Pros

Easy and fast to set up
Branded self-serve returns portal
Integrated refunds, store credit, and exchanges
Deep integration to Shopify returns
Automated return labels for dozens of carriers worldwide
Option for automatic return approval or manual review
Advanced returns policies for final sale items
Reduce refunds with integrated exchange options
Enforce custom return policies
Issue store credit with optional bonus credit
No fees per return and no cap on returns or exchanges
Top-notch customer support
Efficient return process for customers
Highly recommended by users

Competitive Evri, Collect+ and USPS labels or option to upload your own
Customers can request returns, refunds, or exchanges via a branded portal
Customisable communications to keep customers updated
Ability to set rules and return windows, and track progress
Key insights into return processes
Auto-features to reduce manual tasks and streamline approvals and exchanges
Auto-generated labels for convenience
One-click refund approval and auto-creation of new orders for exchanges
Branded returns portal matching your domain's aesthetics
Returns management dashboard for comprehensive control

Cons

The detailed reviews did not explicitly mention any cons
Potential cons might include the need for consistent customer support
Another potential con is the dependency on deep integration with Shopify

Limited to specific carriers like Evri, Collect+, and USPS
Reliance on the app’s auto-generated labels might limit customization
Customisation options might require additional setup time
Users may experience a learning curve with the settings and dashboard
Potential dependency on the app's features for managing returns

Launched

May 24, 2016

Dec 17, 2017

Developer

Built by ReturnZap

Apps:

Average Rating:

Reviews:

Built by ZigZag Global Ltd

Apps:

Average Rating:

4.8

Reviews:

417

Make Your Choice

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Compare ReturnZap Returns & Exchanges vs ZigZag Returns & Exchanges

ReturnZap Returns & Exchanges

ZigZag Returns & Exchanges

ReturnZap Returns & Exchanges

ZigZag Returns & Exchanges

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by ReturnZap

Built by ZigZag Global Ltd

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