Compare PostCo Returns & Exchanges vs ZigZag Returns & Exchanges

PostCo Returns & Exchanges

Automate returns from store credit, exchanges to labels & more

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

PostCo Returns & Exchanges

Automate returns from store credit, exchanges to labels & more

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

Rating

91 Reviews

9.1

417 Reviews

9.1

Pricing

Try for Free More info

Features

Store credit options
Automate returns
Shipping label automation
Revenue retention
Offer exchanges
Custom portal design
Policy rule configurations
Personalised return flow
Peer-to-peer returns

Branded returns portal
One-click refunds
Custom notifications
Auto-generated labels
Upload own labels
Auto-create new orders
Management dashboard
Set return rules
Track return progress
Key insights

Screenshots

+ 1 more

+ 2 more

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Pros

Automates returns, exchanges, and shipping label generation, saving time and reducing operational costs
Highly customizable portal design and integration, offering flexibility to meet specific business needs
Enhances customer experience by automating updates and simplifying the return process
Promotes revenue retention by encouraging exchanges and offering store credit instead of refunds
Provides valuable support and customer service, with responsive and helpful staff
Enables peer-to-peer returns, adding an additional sales channel
Cost-effective by reducing warehousing costs and promoting environmental sustainability
Offers smooth onboarding and integration for a seamless transition
In-depth analytics and user-friendly UI improve decision-making and efficiency

Competitive Evri, Collect+ and USPS labels or option to upload your own
Customers can request returns, refunds, or exchanges via a branded portal
Customisable communications to keep customers updated
Ability to set rules and return windows, and track progress
Key insights into return processes
Auto-features to reduce manual tasks and streamline approvals and exchanges
Auto-generated labels for convenience
One-click refund approval and auto-creation of new orders for exchanges
Branded returns portal matching your domain's aesthetics
Returns management dashboard for comprehensive control

Cons

Limited to specific carriers like Evri, Collect+, and USPS
Reliance on the app’s auto-generated labels might limit customization
Customisation options might require additional setup time
Users may experience a learning curve with the settings and dashboard
Potential dependency on the app's features for managing returns

Launched

Feb 24, 2020

Dec 17, 2017

Developer

Built by PostCo

Apps:

Average Rating:

2.5

Reviews:

Built by ZigZag Global Ltd

Apps:

Average Rating:

4.8

Reviews:

417

Make Your Choice

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Compare PostCo Returns & Exchanges vs ZigZag Returns & Exchanges

PostCo Returns & Exchanges

ZigZag Returns & Exchanges

PostCo Returns & Exchanges

ZigZag Returns & Exchanges

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Cons

Cons

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Launched

Launched

Developer

Developer

Built by PostCo

Built by ZigZag Global Ltd

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