Compare ExchangeIt Returns & Exchange vs PostCo Returns & Exchanges

ExchangeIt Returns & Exchange

Boost customer retention with easy returns, refunds & exchange

PostCo Returns & Exchanges

Automate returns from store credit, exchanges to labels & more

ExchangeIt Returns & Exchange

Boost customer retention with easy returns, refunds & exchange

PostCo Returns & Exchanges

Automate returns from store credit, exchanges to labels & more

Rating

99 Reviews

9.2

91 Reviews

9.1

Pricing

Try for Free More info

Features

Return management portal
Seamless returns processing
Efficient exchanges handling
Refunds management
Inventory restocking
Order management optimization
Cancellation handling
Integrated with shopify
Aftership order compatibility
Flexible inventory locations
Streamlined exchange creation
Auto-calculation of refunds
Customer detail autocompletion
Customizable shipping modifications

Store credit options
Automate returns
Shipping label automation
Revenue retention
Offer exchanges
Custom portal design
Policy rule configurations
Personalised return flow
Peer-to-peer returns

Screenshots

ExchangeIt Returns & Exchange screenshot

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Pros

Seamlessly process returns and exchanges from Shopify Admin
Works with orders fulfilled by Aftership
Efficiently handle cancellation and refund requests
Streamline order and inventory management
Simplify the return form process
Manage returns and refunds directly within Shopify Admin for streamlined operations
Flexible inventory restock by choosing products and selecting inventory locations
Create exchange orders directly within your orders page, simplifying the fulfillment process
Flexible refund options: auto-calculate or customize refunds from returned items
Autocomplete customer details and modify shipping as needed for seamless returns

Automates returns, exchanges, and shipping label generation, saving time and reducing operational costs
Highly customizable portal design and integration, offering flexibility to meet specific business needs
Enhances customer experience by automating updates and simplifying the return process
Promotes revenue retention by encouraging exchanges and offering store credit instead of refunds
Provides valuable support and customer service, with responsive and helpful staff
Enables peer-to-peer returns, adding an additional sales channel
Cost-effective by reducing warehousing costs and promoting environmental sustainability
Offers smooth onboarding and integration for a seamless transition
In-depth analytics and user-friendly UI improve decision-making and efficiency

Cons

Limited to Shopify Admin, may not be suitable for non-Shopify platforms
Dependent on Aftership for order fulfillment, which may not be preferable for all users
Potential learning curve for new users in integrating and utilizing all features efficiently
Customer support response times can vary

Launched

Sep 27, 2015

Feb 24, 2020

Developer

Built by Small Apps

Apps:

Average Rating:

4.9

Reviews:

164

Built by PostCo

Apps:

Average Rating:

2.5

Reviews:

Make Your Choice

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Compare ExchangeIt Returns & Exchange vs PostCo Returns & Exchanges

ExchangeIt Returns & Exchange

PostCo Returns & Exchanges

ExchangeIt Returns & Exchange

PostCo Returns & Exchanges

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

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Launched

Launched

Developer

Developer

Built by Small Apps

Built by PostCo

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