Dondy vs Marketing Support: WhatsApp Apps for Shopify

Name: Marketing+Support on WhatsApp
Brand: Shopify

When managing your Shopify store, leveraging WhatsApp for marketing can significantly boost customer engagement and sales. This comparison page focuses on two leading WhatsApp marketing solutions—Dondy WhatsApp Marketing Chat and MarketingSupport on WhatsApp. We will delve into their features, pricing, user experiences, integrations, and more, to help you make an informed decision tailored to your Shopify business needs. Whether you’re looking to enhance direct communication with customers or streamline your marketing efforts, understanding the strengths and weaknesses of these apps is crucial for optimizing your store's performance and user engagement through WhatsApp.

Dondy: WhatsApp Marketing+Chat

WhatsApp Platform Including Automation, Abandoned Carts & Chat

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

Dondy: WhatsApp Marketing+Chat

WhatsApp Platform Including Automation, Abandoned Carts & Chat

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

Rating

365 Reviews

8.9

1,075 Reviews

6.1

Pricing

Install App More info

Features

Easy installation
Whatsapp marketing campaigns
Automated abandoned cart recovery
Personalized messaging automation
Instant whatsapp chat widget
Live event-based flows
Bulk messaging

Automated messages
Abandoned cart notifications
Custom templates
Shared team inbox
Chat widget
Whatsapp campaigns
Share widget

Screenshots

Dondy: WhatsApp Marketing+Chat screenshot

+ 1 more

+ 1 more

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Pros

Quick and simple set-up
Efficient support team; quick responses to queries
User-friendly and easy to install without requiring coding knowledge
Effectiveness in recovering abandoned carts and sending personalized messages
Ability to build custom WhatsApp flows based on live events and specific conditions
Large audience reach through bulk messaging and marketing campaigns
Responsive WhatsApp icon, button, and chat widget that improve customer experience
Positive customer service experience as highlighted by numerous user reviews
Intuitive application with good possibilities to build customer service
Pro services available for advanced features
Free version offered

Provides chat widget & share widget for enhanced customer interaction
Enables sending abandoned cart reminders & order updates via WhatsApp
Automated WhatsApp messages can be used for upselling, feedback, and COD confirmation
Paid plans offer access to WhatsApp business API for more professional communication
Allows marketing campaigns and custom templates for tailored customer outreach
Supports sending WhatsApp messages at scale for broader reach
Shared team inbox feature helps manage all customer chats on WhatsApp business API
Useful for both automated and manual abandoned cart recovery
Capabilities to send order confirmation, order tracking, and COD notifications through WhatsApp

Cons

Requires paid plans to access certain advanced features like WhatsApp business API
May incur additional costs for extensive use due to reliance on WhatsApp
Managing a high volume of messages could be challenging without proper team coordination

Launched

Mar 14, 2023

Apr 23, 2019

Developer

Built by Dondy

Apps:

Average Rating:

4.8

Reviews:

365

Built by Shopify

Apps:

1378

Average Rating:

Reviews:

41,686

Make Your Choice

Install App More info View alternatives

Dondy vs Marketing Support: WhatsApp Apps for Shopify

Dondy: WhatsApp Marketing+Chat

Marketing+Support on WhatsApp

Dondy: WhatsApp Marketing+Chat