Compare Dondy: WhatsApp Marketing+Chat vs Marketing+Support on WhatsApp

Name: Marketing+Support on WhatsApp
Brand: Shopify

Dondy: WhatsApp Marketing+Chat

WhatsApp Platform Including Automation, Abandoned Carts & Chat

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

Dondy: WhatsApp Marketing+Chat

WhatsApp Platform Including Automation, Abandoned Carts & Chat

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

Rating

991 Reviews

1,075 Reviews

Pricing

Install App More info

More info

Features

Easy installation
Whatsapp marketing campaigns
Automated abandoned cart recovery
Personalized messaging automation
Instant whatsapp chat widget
Live event-based flows
Bulk messaging

Automated messages
Abandoned cart notifications
Custom templates
Shared team inbox
Chat widget
Whatsapp campaigns
Share widget

Screenshots

Dondy: WhatsApp Marketing+Chat screenshot

+ 1 more

+ 1 more

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Pros

Quick and simple set-up
Efficient support team; quick responses to queries
User-friendly and easy to install without requiring coding knowledge
Effectiveness in recovering abandoned carts and sending personalized messages
Ability to build custom WhatsApp flows based on live events and specific conditions
Large audience reach through bulk messaging and marketing campaigns
Responsive WhatsApp icon, button, and chat widget that improve customer experience
Positive customer service experience as highlighted by numerous user reviews
Intuitive application with good possibilities to build customer service
Pro services available for advanced features
Free version offered

Provides chat widget & share widget for enhanced customer interaction
Enables sending abandoned cart reminders & order updates via WhatsApp
Automated WhatsApp messages can be used for upselling, feedback, and COD confirmation
Paid plans offer access to WhatsApp business API for more professional communication
Allows marketing campaigns and custom templates for tailored customer outreach
Supports sending WhatsApp messages at scale for broader reach
Shared team inbox feature helps manage all customer chats on WhatsApp business API
Useful for both automated and manual abandoned cart recovery
Capabilities to send order confirmation, order tracking, and COD notifications through WhatsApp

Cons

Requires paid plans to access certain advanced features like WhatsApp business API
May incur additional costs for extensive use due to reliance on WhatsApp
Managing a high volume of messages could be challenging without proper team coordination

Launched

Apr 19, 2025

Developer

Built by Dondy

Apps:

Average Rating:

4.9

Reviews:

991

Built by Shopify

Apps:

1025

Average Rating:

3.2

Reviews:

46,679

Make Your Choice

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Compare Dondy: WhatsApp Marketing+Chat vs Marketing+Support on WhatsApp

Dondy: WhatsApp Marketing+Chat

Marketing+Support on WhatsApp

Dondy: WhatsApp Marketing+Chat