Rivo Loyalty Rewards Referrals

DTC Retention platform || Loyalty, Referrals & Memberships

S Loyalty: Rewards & Referrals

Reward customers, build loyalty and grow referral sales.

Rivo Loyalty Rewards Referrals

DTC Retention platform || Loyalty, Referrals & Memberships

S Loyalty: Rewards & Referrals

Reward customers, build loyalty and grow referral sales.

Rating

Rating

2,482 Reviews
9.3
778 Reviews
8.2

Pricing

Pricing

  • $49-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $19.99-$199.99 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Regular updates
  • Referral programs
  • Customizable loyalty
  • Membership integration
  • Stack integration
  • Developer toolkit
  • Free shipping
  • Birthday rewards
  • Reward customers
  • Data export
  • Thank you messages
  • Build loyalty
  • Welcome bonuses
  • Referral sales
  • Personalized bonuses
  • Points campaigns
  • Customer exclusion
  • Order fulfillment points
  • Pay with points
  • Holiday bonuses
  • Special points events
  • Purchase history tracking
  • Scheduled expirations

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Pros

Pros

  • Fully customizable loyalty and referrals platform
  • Built for fast growing DTC brands
  • 24/7 world class live chat support
  • Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
  • Weekly product updates using the latest Shopify tech
  • Variety of loyalty programs and reward options
  • Extremely positive customer reviews, especially regarding support team
  • Cost-effective compared to other loyalty solutions
  • Offers full customization with the Rivo Developer Toolkit
  • Helps build customer loyalty and grow store sales
  • Offers rewards, personalized bonuses, and points-based campaigns
  • Engages customers with personalized rewards and custom campaigns
  • Handles customer exclusions and reward point details automatically
  • Allows for “Pay with Points”, “Free Shipping”, or percentage and fixed amount rewards
  • Provides holiday bonuses, birthday rewards, special points events, and extra point campaigns
  • Includes personalized features like “Welcome” and “Birthday” bonuses and “Thank You” messages
  • Tracks customer purchasing and point redemption history, with data export options
  • Automation features for scheduling expiration dates for unused reward points or discount codes

Cons

Cons

  • Setup can be time-consuming (up to 3 hours for some users)
  • Initial hiccups with understanding all features and settings
  • Limited training courses available for newbies
  • Some users experienced issues with fraud detection tools
  • Flat-rate support option or additional training might be beneficial

Launched

Launched

Jan 17, 2021
Nov 08, 2012

Developer

Developer

Apps:

1

Average Rating:

4.9

Reviews:

2,482

Apps:

1

Average Rating:

4.6

Reviews:

778

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