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Are you looking to boost your Shopify store's customer engagement and retention through an effective loyalty program but are unsure which app to choose—Rivo Loyalty & Rewards Referrals or Essential VIP Loyalty Program? In this comprehensive comparison, we delve into the features, pricing, integration capabilities, and user experience of both Rivo and Essential VIP, helping you make an informed decision tailored to your business needs. Whether you're new to eCommerce or a seasoned Shopify user, this guide will assist you in selecting the right loyalty program app to optimize customer loyalty and enhance your store's growth.
Where Knowledge Meets Innovation
Rivo Loyalty Rewards Referrals
DTC Retention platform || Loyalty, Referrals & Memberships
Essential VIP Loyalty Program
Advanced loyalty program with points, rewards, referrals, VIP
Essential VIP Loyalty Program
Turn shoppers into fans with customizable loyalty, referrals, and rewards.
Rivo Loyalty Rewards Referrals
DTC Retention platform || Loyalty, Referrals & Memberships
Essential VIP Loyalty Program
Advanced loyalty program with points, rewards, referrals, VIP
Essential VIP Loyalty Program
Turn shoppers into fans with customizable loyalty, referrals, and rewards.
Rating
Rating
9.3
9.2
9.2
Pricing
Pricing
Features
Features
- Regular updates
- Referral programs
- Customizable loyalty
- Membership integration
- Stack integration
- Developer toolkit
- Multi-language support
- Vip tiers
- Customizable loyalty program
- Gamified rewards
- Smart tracking
- Referral program
- Rewards program
- Vip tiers
- Gamified rewards
- Exclusive perks
- Customizable points
Pros
Pros
- Fully customizable loyalty and referrals platform
- Built for fast growing DTC brands
- 24/7 world class live chat support
- Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
- Weekly product updates using the latest Shopify tech
- Variety of loyalty programs and reward options
- Extremely positive customer reviews, especially regarding support team
- Cost-effective compared to other loyalty solutions
- Offers full customization with the Rivo Developer Toolkit
- Customizable loyalty program allows for endless possibilities tailored to specific store styles
- Includes points, rewards, referrals, and VIP tiers to enhance customer engagement and loyalty
- Flexible widget builder helps seamlessly integrate the loyalty program with various brand aesthetics
- Multi-language support broadens the reach to global customers
- Smart tracking and analytics facilitate performance optimization
- 24/7 customer support assists in effectively building and managing the loyalty program
- Gamified rewards and exclusive perks increase customer engagement and sales
- Customizable points, rewards, and referral program.
- VIP tiers offering exclusive perks.
- User-friendly interface and easy setup.
- Excellent customer support with quick response times.
- Smooth and hassle-free user experience.
- Highly customizable to fit brand needs.
- Fair pricing structure, not based on the number of customers.
- Efficient at increasing customer engagement and boosting sales.
Cons
Cons
- Setup can be time-consuming (up to 3 hours for some users)
- Initial hiccups with understanding all features and settings
- Limited training courses available for newbies
- Some users experienced issues with fraud detection tools
- Flat-rate support option or additional training might be beneficial
- Potential complexity in setting up and managing a highly customizable program might overwhelm some users
- Requires ongoing management and optimization to ensure effectiveness
- Initial learning curve for users unfamiliar with loyalty program structures or gamification techniques
- Lacks automatic point deduction for returns and exchanges.
- Limited integration with customer accounts, cannot embed directly.
Categories
Categories
Launched
Launched
Mar 28, 2025
Mar 28, 2025
Mar 28, 2025
Developer
Developer
Apps:
1
Average Rating:4.9
Reviews:2,525
Apps:
10
Average Rating:4.9
Reviews:5,255
Apps:
10
Average Rating:4.9
Reviews:5,255
