Compare Rivo: Loyalty Program, Rewards vs OMNI Memberships & Loyalty CRM

Name: OMNI Memberships &amp; Loyalty CRM
Brand: Wave Commerce

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

OMNI Memberships & Loyalty CRM

Custom rewards program with points campaigns for your store

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

OMNI Memberships & Loyalty CRM

Custom rewards program with points campaigns for your store

Rating

2,557 Reviews

9.2

21 Reviews

9.1

Pricing

Install App More info

Features

Regular updates
Referral programs
Customizable loyalty
Membership integration
Stack integration
Developer toolkit

Gift with purchase
Repeat purchases
Vip tiers
Free products
Pos integration
Erp integration
Points expiry
Order value increase
Points campaigns
Pay with points
O2o campaigns
Shopify flow campaigns

Screenshots

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Pros

Fully customizable loyalty and referrals platform
Built for fast growing DTC brands
24/7 world class live chat support
Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
Weekly product updates using the latest Shopify tech
Variety of loyalty programs and reward options
Extremely positive customer reviews, especially regarding support team
Cost-effective compared to other loyalty solutions
Offers full customization with the Rivo Developer Toolkit

Customizable and branded loyalty and rewards program designed to encourage repeat purchases and increase order value
Dynamic and engaging features like VIP tiers, points, pay with points, gift with purchase, and free products
Simple setup and management from Shopify backend or Shopify POS
Integrates with both Shopify POS and third-party POS or ERP systems
Transforms the Shopify customer 'My Account' page into a dynamic loyalty account
Automated points campaigns and Shopify Flow campaigns available
Positive user reviews highlighting easy setup, innovative and user-friendly interface, and seamless integration
Professional and supportive consultants for implementation and support
Deep integration with Klaviyo for personalized customer communication
Capable of handling online and offline loyalty and reward systems through CRM integration

Cons

Setup can be time-consuming (up to 3 hours for some users)
Initial hiccups with understanding all features and settings
Limited training courses available for newbies
Some users experienced issues with fraud detection tools
Flat-rate support option or additional training might be beneficial

Launched

Jan 17, 2021

Aug 15, 2023

Developer

Built by Rivo

Apps:

Average Rating:

4.9

Reviews:

2,557

Built by Wave Commerce

Apps:

Average Rating:

4.7

Reviews:

Make Your Choice

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Compare Rivo: Loyalty Program, Rewards vs OMNI Memberships & Loyalty CRM

Rivo: Loyalty Program, Rewards

OMNI Memberships & Loyalty CRM

Rivo: Loyalty Program, Rewards