Compare Avada WhatsApp Chat, FAQ Page vs O: WhatsApp Chat, Contact Form

Name: O: WhatsApp Chat, Contact Form
Brand: Omega

Avada WhatsApp Chat, FAQ Page

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

O: WhatsApp Chat, Contact Form

Live chat with shoppers on Facebook Messenger, Instagram &more

Avada WhatsApp Chat, FAQ Page

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

O: WhatsApp Chat, Contact Form

Live chat with shoppers on Facebook Messenger, Instagram &more

Overview

What is O: WhatsApp Chat, Contact Form?

O WhatsApp Chat Contact Form is a Shopify app that adds a WhatsApp contact button to your store, allowing customers to reach out directly via WhatsApp for inquiries or support.

Key Strengths:

Simple setup with no coding required
Floating WhatsApp button for easy access
Supports multiple languages for global stores

Rating

1,354 Reviews

8.2

271 Reviews

8.9

Pricing

More info

Install App More info

Features

Whatsapp integration
24/7 automation
Instant order tracking
Faq management
Live chat support
Personalized contact
Faq popup
Tailored assistance

Live chat widget
One-click integration
Persistent conversions
Real-time conversations
Superior deliverability
Real-time messages
Centralized customer engagement
Insightful tracking data
Increased sales support
Central engagement hub
24/7 customer care
Reach beyond website
Modern widget design
Cross-platform support (facebook, instagram, whatsapp)

Screenshots

Avada WhatsApp Chat, FAQ Page screenshot

+ 4 more

O: WhatsApp Chat, Contact Form screenshot

+ 5 more

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Pros

Offers 24/7 automation with WhatsApp support, improving user experience and responsiveness
Boosts conversion rates and minimizes cart abandonment by providing instant assistance
Enhances customer trust and reduces support time with personalized Contact Us options via WhatsApp
Provides instant order tracking functionality for quick query resolution
Allows tailored assistance for urgent matters, leading to enhanced satisfaction and increased sales
Features stunning themes for FAQs popup and Help Center to improve visual appeal
Enables easy management of FAQs by showing questions and category numbers
Allows e-businesses to create extensive queries and FAQ categories
Multiple Contact Us methods available for 24/7 Live Chat support, including WhatsApp, phone call, and Messenger

One-click integration with multiple platforms like Facebook Messenger, WhatsApp, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, and Telegram
Helps increase sales conversions and generate leads
Improves customer support with a single live chat button
Customizable chat widget style, device & page targeting, and preset welcome messages
Effectiveness analysis of each chat channel
Positive user reviews highlighting excellent customer service and quick issue resolution

Cons

Dependence on WhatsApp for primary communication may limit accessibility for users who prefer other platforms
Potential complexity in integrating and managing various contact methods
The app might require ongoing monitoring to ensure automation handles all queries accurately

Launched

Jun 09, 2022

Jan 19, 2016

Developer

Built by Shopify

Apps:

1642

Average Rating:

2.7

Reviews:

46,400

Built by Omega

Apps:

Average Rating:

4.7

Reviews:

1,438

Make Your Choice

More info View alternatives

Install App More info View alternatives

Compare Avada WhatsApp Chat, FAQ Page vs O: WhatsApp Chat, Contact Form

Avada WhatsApp Chat, FAQ Page

O: WhatsApp Chat, Contact Form

Avada WhatsApp Chat, FAQ Page