Smile vs OneLoyalty: Top Rewards Apps for Shopify

Name: OneLoyalty: Loyalty &amp; Rewards
Brand: FireGroup

Smile: Loyalty Rewards Program

Loyalty program - points, rewards, referrals, & VIP

OneLoyalty: Loyalty & Rewards

Drive repeat purchase rate with powerful loyalty & rewards

Smile: Loyalty Rewards Program

Loyalty program - points, rewards, referrals, & VIP

OneLoyalty: Loyalty & Rewards

Drive repeat purchase rate with powerful loyalty & rewards

Rating

4,017 Reviews

9.4

106 Reviews

8.5

Pricing

Install App More info

Features

App integrations
Multi-language support
Coupons and discounts
Vip tiers
Membership perks
Referral programs
Engagement nudges
Customizable rewards
Guest shopper points
Program translation

Referral programs
Earn points activities
Reward options
Custom programs
Membership rewards
Points expiration
Loyalty widget

Screenshots

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Pros

No coding required for setup
Easy integration with various apps
Highly customizable to match brand aesthetics
Supports multiple languages
Offers various types of rewards and programs
Comprehensive support from a responsive team
Positive feedback on customer service and support
Effective at boosting sales and brand loyalty
Good documentation available
Free plan available that works well for some users

Exceptional customer service and support, frequently praised by users
User interface is intuitive and clean, making it easy to navigate
Wide range of features including rewards for purchases and interactions, customizable loyalty widgets, and referral programs
Highly responsive support team, often mentioned by name (eg, Ellie, Rosie, Emily)
Smooth performance with no noticeable bugs or crashes reported
Easy and quick setup process, even for those with minimal technical skills
Free to use while offering comprehensive and customizable features
Encourages valuable customer actions like follow on social media and returning for repeat purchases
Helps drive repeat purchases and customer retention with various rewards such as discounts, free shipping, and gift options

Cons

High cost for small businesses
Some features locked behind higher-tier plans
Issues with translating certain elements fully
Complaints about slow response time for support
No live chat support for quick assistance
Difficulty in setup for some users
Not available for Shopify's Starter Pack users

Some users experienced issues with the app loading and widgets not displaying properly
Concerns about reliability and dependence on third-party integrations, especially regarding the potential impact on frontend customer experience
App might not be ideal for long-term use if developers decide to impose a paid plan or discontinue the free version
Lack of built-in features within Shopify, requiring reliance on the app for reward solutions

Launched

Dec 01, 2014

Apr 10, 2024

Developer

Built by Shopify

Apps:

9956

Average Rating:

2.2

Reviews:

521,741

Built by FireGroup

Apps:

Average Rating:

4.7

Reviews:

106

Make Your Choice

Install App More info View alternatives

Smile vs OneLoyalty: Top Rewards Apps for Shopify

Smile: Loyalty Rewards Program

OneLoyalty: Loyalty & Rewards

Smile: Loyalty Rewards Program