Compare Chatty AI Chatbot & Live Chat vs Gobot ‑ AI Chatbot + Quiz

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Gobot ‑ AI Chatbot + Quiz

Convert more & automate support with an AI chatbot & shop quiz

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Gobot ‑ AI Chatbot + Quiz

Convert more & automate support with an AI chatbot & shop quiz

Rating

2,356 Reviews

9.6

101 Reviews

1.9

Pricing

Try for Free More info

Features

Order tracking
Whatsapp integration
24/7 automation
Faq management
Faq popups
Personalized contact
Query resolution
Livechat support

Customizable design
Product recommendations
Ai guided quizzes
Support automation
Opt-in collection
Klaviyo integration

Screenshots

Chatty AI Chatbot & Live Chat screenshot

+ 4 more

+ 3 more

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Pros

Excellent user experience and intuitive interface
Responsive and helpful customer support available 24/7
Easy to install and navigate
Improves user experience, boosts conversion rates, and minimizes cart abandonment
Personalized Contact Us options via WhatsApp build trust and cut support time
Instant order tracking, quick query resolution, and tailored assistance
Customizable options and seamless integration with any website or platform
Stunning themes for FAQs popup and Help Center
Allows businesses to create numerous queries and FAQ categories
Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

Helps Shopify stores convert more shoppers and reduce support burden
Utilizes guided selling quizzes to make spot-on recommendations
Personalizes shopping experience using AI
Automates repetitive support tasks with AI-powered chatbots
Improves customer satisfaction and reduces response times
Guides shoppers to the right products through AI Guided Shopping Quizzes
Robust product recommendation logic surpasses basic quizzes
Collects opt-ins and integrates quiz answer data with Klaviyo
Design is fully customizable, including the option to use custom CSS

Cons

Currently supports only one language
No option to upload custom profile photos for chat avatars, only uses Shopify store logo

Integration and customization might require technical skills or expertise
Depending on AI accuracy, recommendations and support could sometimes be off-target
Potential reliance on AI could reduce the human touch in customer interactions
Complexity of setup may be challenging for small businesses or those with limited resources
No mention of multilingual support, which could be a limitation for international stores

Launched

Jun 08, 2022

Aug 02, 2017

Developer

Built by Chatty (By Avada)

Apps:

Average Rating:

Reviews:

2,356

Built by Gobot

Apps:

Average Rating:

4.4

Reviews:

101

Make Your Choice

Try for Free More info View alternatives

Compare Chatty AI Chatbot & Live Chat vs Gobot ‑ AI Chatbot + Quiz

Chatty AI Chatbot & Live Chat

Gobot ‑ AI Chatbot + Quiz

Chatty AI Chatbot & Live Chat

Gobot ‑ AI Chatbot + Quiz

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Chatty (By Avada)

Built by Gobot

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