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Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Envia Shipping and Fulfillment

Rapidly create domestic and international shipping labels

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Envia Shipping and Fulfillment

Rapidly create domestic and international shipping labels

Rating

Rating

949 Reviews
3.5
606 Reviews
9.1

Pricing

Pricing

  • Free App
  • Free Plan Available
  • Free App
  • Free Plan Available

Features

Features

  • Returns management
  • International shipping
  • Branded tracking page
  • Competitive shipping rates
  • Courier recommendation
  • Refund management
  • Instant order updates
  • Automated shipping workflows
  • Buyer communication
  • Same-day delivery
  • Create shipping labels
  • Custom tracking page
  • Automated shipping rules
  • Partial fulfillments
  • Live checkout rates
  • Split order packages
  • Courier comparisons

Screenshots

Screenshots

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Pros

Pros

  • Unified interface to manage shipping with over 25+ courier partners
  • Serves over 24000+ pincodes in India and 220+ countries and territories worldwide
  • Offers services such as Courier Recommendation Engine (CORE), branded tracking pages, and instant order updates via email, WhatsApp, and SMS
  • Includes features like Automated Shipping Workflows, Returns and Refund Management, and Buyer Communication Management
  • Provides competitive shipping rates
  • Rapid integration with ecommerce stores
  • Advanced features like customizable tracking page, automated shipping rules, live checkout rates, split order packages, partial fulfillments, and product holds
  • Options for same-day or on-demand deliveries within 45 minutes
  • Ability to compare different courier options to select the best one
  • Express, ground, or time-determined shipping options available
  • Coverage to over 195 countries
  • Positive feedback on dashboard functionality and features
  • Competitive pricing for shipping labels

Cons

Cons

  • Frequent issues with on-time deliveries, resulting in significant delays (10-15 days extra)
  • Poor customer service and support, requiring multiple follow-ups (7-10 calls)
  • Problems with missed pickups and lack of communication regarding delays
  • Issues with undelivered RTO (Return to Origin) orders and lack of proper resolution
  • Unaffected ticket cases and delayed or unpaid reimbursement for lost or damaged shipments
  • Complaints about inconsistent rate calculations leading to unexpected charges
  • Problems with early COD payments not being processed timely, affecting cash flow for businesses
  • Frequent weight discrepancy issues and arbitrary deductions from wallet balances
  • Customer care often disconnects calls and provides unhelpful responses
  • Issues reported with the app after interface updates causing functionality problems
  • Auto-fulfillment of orders with tracking link from enviacom not preferred by some users
  • Severe complaints about customer support being unresponsive or ineffective
  • Allegations of lost parcels with no refund or compensation provided
  • Negative experiences with company management and staff, including blocking communication with clients

Launched

Launched

Mar 26, 2025
Mar 26, 2025

Developer

Developer

Apps:

4

Average Rating:

2.7

Reviews:

978

Apps:

1

Average Rating:

4.7

Reviews:

606

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