Parcel Panel vs Trackr: Best Order Tracking for Shopify

Name: Trackr Order Tracking, Tracker
Brand: Shark Byte, Inc

If you're running an online store on Shopify and are looking to enhance your customer experience through reliable order tracking, deciding between Parcel Panel and Trackr can be crucial. In this comprehensive comparison, we'll delve into the features and benefits of both Parcel Panel and Trackr order tracking apps. By examining elements such as user interface, customizability, integration capabilities, and customer support, we aim to help you select the ideal solution tailored to your store's needs. Whether you're aiming to streamline operations or boost customer satisfaction, this guide will assist you in choosing the right tracking app to drive your Shopify business forward.

Parcel Panel Order Tracking

All-in-1 order tracker, Track order for higher CSAT and sales

Trackr Order Tracking, Tracker

Tracker: track my order app with branded order tracking page!

Parcel Panel Order Tracking

All-in-1 order tracker, Track order for higher CSAT and sales

Trackr Order Tracking, Tracker

Tracker: track my order app with branded order tracking page!

Overview

What is Trackr Order Tracking, Tracker?

Trackr is a Shopify order tracking app that provides real-time tracking updates and customizable tracking pages. It focuses on transparency and customer satisfaction by keeping buyers informed about their orders.

Key Strengths:

Real-time order tracking with multiple carrier support
Customizable tracking pages to match your store's branding
Email and SMS notifications for order updates

Rating

1,910 Reviews

9.6

42 Reviews

9.1

Pricing

Install App More info

Features

Multilingual support
Branded tracking page
Real-time tracking
Smart upsell system
Powerful analytics
Customizable elements
Automatic notifications
Dropshipping support

Product recommendations
Automated notifications
Branded tracking page
Real-time tracking
Estimated delivery dates
Manage returns
2100+ carriers supported
40+ languages supported
Hassle-free exchanges
Personalized order lookup
Hide carrier details

Screenshots

+ 6 more

Trackr Order Tracking, Tracker screenshot

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Pros

Real-time order tracking, helping deal with exceptions before customers complain
Auto-send shipping notifications to keep customers informed
Create a branded & multilingual tracking page with abundant custom elements
Smart upsell system to drive more sales
Powerful analytics to optimize shipping solutions
Option to hide all Chinese origin with 1 click, ideal for dropshipping
24/7 customer support with good response times
Easy to set up and use
Integrates seamlessly with Shopify themes
Support for multiple carriers, with quick addition of new ones upon request
Free plan available with essential features

Provides real-time order tracking from 2100+ carriers
Customizable order tracking page to match brand design
Supports 40+ languages for a global audience
Real-time updates and notifications via email and SMS
Includes product recommendations on the tracking page to drive upsells
Optimizes package tracking and manages returns effectively
24/7 customer support via chat or email
User-friendly for dropshippers with the option to hide carrier details

Cons

Some users find it a bit pricey
Occasional issues with currency and setup

Customization and setup might be complicated for non-technical users
Real-time updates might be dependent on carrier information accuracy
Over-reliance on notifications could be overwhelming for some customers
May not fully integrate with all e-commerce platforms seamlessly
Potential international shipping issues not addressed comprehensively
Performance and reliability may vary based on carrier service quality

Launched

Jan 24, 2019

Aug 18, 2015

Developer

Built by Channelwill

Apps:

Average Rating:

4.8

Reviews:

10,851

Built by Shark Byte, Inc

Apps:

Average Rating:

4.5

Reviews:

547

Make Your Choice

Install App More info View alternatives

Install App More info

Parcel Panel vs Trackr: Best Order Tracking for Shopify

Parcel Panel Order Tracking

Trackr Order Tracking, Tracker

Parcel Panel Order Tracking