Compare Wonderment Post‑Purchase vs RT: Post Purchase Survey

Name: RT: Post Purchase Survey
Brand: Shopify

Wonderment Post‑Purchase

Create wonderful post-purchase experiences.

RT: Post Purchase Survey

Implement a Post-Purchase Survey to Boost Ecommerce Sales.

Wonderment Post‑Purchase

Create wonderful post-purchase experiences.

RT: Post Purchase Survey

Implement a Post-Purchase Survey to Boost Ecommerce Sales.

Rating

75 Reviews

8.2

78 Reviews

7.4

Pricing

Install App More info

Features

Proactive notifications
Stalled shipments alert
Shipping exceptions notifications
Problem orders detection
Fulfillment patterns analysis
Carrier performance insight
Complete journey tracking
Repeat customer engagement

Customisable survey questions
Survey revenue analysis
Works with all themes
Pop-up types: quizzes, surveys
Managing pop-ups: a/b testing

Screenshots

+ 3 more

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Pros

Quick identification of stalled shipments, shipping exceptions, and problem orders.
Ability to reveal patterns within fulfillment and carrier processes.
Ownership of the entire post-purchase journey with the use of proactive notifications.
Reduction of shipping blindspots.
Prevention of 'Where's My Order?' inquiries.
Potential to drive repeat customers.

Customizable survey questions allow tailored feedback
Survey revenue analysis helps link customer feedback to sales
Works with all themes ensuring compatibility with various ecommerce sites
Pop-up types include quizzes and surveys, offering versatility
A/B testing for managing pop-ups enhances optimization
Helps understand your customers' experience for better product creation

Cons

The app's description and features are somewhat repetitive.
Lack of detailed information on integration with various carrier services.
Unclear pricing model in the provided description.
Limited user reviews and ratings provided to gauge real-world performance.

Potential for survey fatigue among customers due to frequent pop-ups
Additional setup required to customize surveys for specific needs
May not integrate seamlessly with all third-party ecommerce tools
Survey results are reliant on customer willingness to participate

Launched

Oct 04, 2020

Mar 02, 2021

Developer

Built by Wonderment

Apps:

Average Rating:

Reviews:

Built by Shopify

Apps:

1494

Average Rating:

2.8

Reviews:

45,464

Make Your Choice

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Related blog

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Compare Wonderment Post‑Purchase vs RT: Post Purchase Survey

Wonderment Post‑Purchase

RT: Post Purchase Survey

Wonderment Post‑Purchase