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Navidium Shipping Protection logo

Navidium Shipping Protection

Inhouse shipping insurance or shipping protection alternative.

ShipAid ‑ Order Protection logo

ShipAid ‑ Order Protection

Upsell Shipping Insurance Alternative & Convert Extra Revenue

Navidium Shipping Protection logo

Navidium Shipping Protection

Inhouse shipping insurance or shipping protection alternative.

ShipAid ‑ Order Protection logo

ShipAid ‑ Order Protection

Upsell Shipping Insurance Alternative & Convert Extra Revenue

Rating

Rating

324 Reviews
9.1
25 Reviews
9.1

Pricing

Pricing

  • $29.99-$99.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
Try for Free More info
  • Free App
  • Free Plan Available
Try for Free More info

Features

Features

  • Claims management
  • 1-click refunds/reorders
  • Self-service platform
  • Upsell integration
  • Digital product upsells
  • Control on pricing
  • Shipping guarantee
  • Custom guarantee fee
  • Profit retention
  • Quick issue resolution
  • Enhanced customer support
  • Seamless claims integration
  • Branded resolution portal
  • Custom shipping notifications
  • Streamlined communication
  • Charge premiums at checkout
  • Supports all cart types
  • 24hr custom installation

Screenshots

Screenshots

Navidium Shipping Protection screenshot Navidium Shipping Protection screenshot Navidium Shipping Protection screenshot
ShipAid ‑ Order Protection screenshot ShipAid ‑ Order Protection screenshot ShipAid ‑ Order Protection screenshot ShipAid ‑ Order Protection screenshot

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Pros

Pros

  • Self-service platform gives flexibility and control to the users
  • Enables creation of a self-funded shipping protection plan, eliminating the need for third-party insurance
  • Users keep 100% of what is collected from shipping protection premiums, increasing potential profits
  • Ability to upsell digital products and order protection during cart checkout
  • Includes reporting features, price control, claims portal, and options for 1-click refunds/reorders
  • Integration with popular apps and services such as Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, and AntiFraud
  • Offsets the cost of lost or damaged shipments through digital product upsells
  • Upsell opportunity: Allows merchants to charge a guarantee fee and retain the profits, offering an additional revenue stream
  • Customer assurance: Provides customers with confidence and peace of mind against lost, stolen, damaged, or late packages without the need for traditional insurance companies
  • Streamlined integration: Seamlessly integrates into the existing setup with support for all cart types and custom installation included within 24 hours
  • Enhanced post-purchase experience: Improves customer satisfaction with quick solutions to delivery issues and exceptional customer support
  • Branded Customer Resolution & Tracking Portal: Offers a professional, branded experience for filing issues and tracking shipments
  • Custom Shipping Notifications: Reduces order anxiety by providing tailored shipping notifications and tracking updates
  • Ease of use: Simplifies the process of managing delivery issues with options to reship, refund, or deny claims with just a click

Cons

Cons

  • Not an official insurance provider, meaning it does not underwrite plans
  • Risk of increased customer claims without third-party underwriting support
  • Managing claims and issues internally may require additional resources and customer service effort
  • Potential financial risk for businesses if claims exceed the collected protection fees
  • May require specialized knowledge to fully leverage the platform's features and integrations
  • Dependency on the app for resolution: Merchants must rely on the app to manage and resolve shipping claims, which could be a bottleneck if the app faces any technical issues
  • Potential for customer pushback: Some customers may view the additional guarantee fee as an unnecessary cost
  • Learning curve: Merchants might need time to fully understand and utilize all the features effectively, despite the custom installation support
  • Management overhead: Merchants have to decide on and manage claim resolutions, which can add to their operational workload

Categories

Categories

Launched

Launched

Nov 25, 2021
Aug 04, 2022

Developer

Developer

Built by Ecom Propeller

Apps:

4

Average Rating:

4.4

Reviews:

345

Built by ShipAid

Apps:

1

Average Rating:

5

Reviews:

25

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Make Your Choice

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