Attentive: SMS + MMS Marketing

SMS marketing built to help e-commerce brands increase revenue

Supercharged SMS Marketing

Maximize sales with personalized SMS & MMS marketing campaigns

Attentive: SMS + MMS Marketing

SMS marketing built to help e-commerce brands increase revenue

Supercharged SMS Marketing

Maximize sales with personalized SMS & MMS marketing campaigns

Rating

Rating

52 Reviews
6.9
129 Reviews
6.6

Pricing

Pricing

  • Free App
  • Free Plan Available
  • Free App
  • Free Plan Available

Features

Features

  • Customer support
  • Order updates
  • Prewritten templates
  • Two-tap technology
  • Two-way messages
  • Text-to-buy
  • Playbook guidance
  • Sms segmentation
  • Personalized conversations
  • Analytics tracking
  • Personalized campaigns
  • Customer segmentation
  • Targeted campaigns
  • Automated messages
  • Data syncing
  • Message templates
  • Subscriber lists
  • 1:1 conversations

Screenshots

Screenshots

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Pros

Pros

  • Refine your SMS strategy as you scale with playbooks, expert advice, and guidance from an industry-leading team
  • Prewritten campaign templates save time
  • Quickly grow text and email subscriber lists with patented two-tap technology
  • Send personalized two-way messages across customer lifecycle
  • Supports multiple use cases such as limited-time offers, new products, order updates, customer support, and Text-to-Buy via Shop Pay
  • Helps set, track, and deliver program KPIs
  • Utilizes rich identity data points for segmentation and personalization
  • Drives high click-through rates with personalized messages
  • Ensures compliance with in-house TCPA experts and templates
  • Maximize sales with personalized SMS & MMS marketing campaigns
  • Drive traffic & sales with targeted text marketing campaigns
  • Automations to recover abandoned carts, confirm orders and more
  • Easily sync existing data into your account
  • Send and receive SMS and MMS messages directly within Shopify Admin, Inbox, or POS
  • Create targeted text marketing campaigns and triggered automations like shipping notifications, checkout recovery, and order delivery
  • Engage in 1:1 conversations to boost customer retention
  • Easily create reusable SMS text and MMS image message templates and flows
  • Automate text message marketing based on customer actions and triggers
  • Create customer segments using data such as location, abandoned cart, and more
  • Build & transfer TCPA-compliant subscriber lists and understand customer profiles
  • Track revenue, ROI, CTR, and conversion metrics using the built-in analytics tool

Cons

Cons

  • Promises of white glove service and dedicated team member support are not always fulfilled
  • Customer support can be unreliable with reports of lack of follow-up and training
  • Issues with initial on-boarding and support once signed up
  • May require learning curve to set up automations and templates
  • Potential issues with data syncing if not configured properly
  • Possible reliance on SMS/MMS, which may have different effectiveness depending on target audience
  • Compliance with TCPA regulations may require additional effort and monitoring
  • Costs associated with sending SMS/MMS campaigns which might be higher based on volume and frequency

Launched

Launched

Jul 01, 2020
Mar 17, 2020

Developer

Developer

Apps:

1

Average Rating:

4.2

Reviews:

52

Apps:

2

Average Rating:

4.2

Reviews:

265

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