Compare C:Hub Customer Accounts vs Customer.guru Net Promoter NPS

Name: Customer.guru Net Promoter NPS
Brand: Customer.guru

C:Hub Customer Accounts

Build your UI, ++Retention, Capture Data, Add 75 Apps & more

Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

C:Hub Customer Accounts

Build your UI, ++Retention, Capture Data, Add 75 Apps & more

Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

Rating

68 Reviews

8.5

69 Reviews

7.6

Pricing

Install App More info

Features

Reorder functionality
Draft orders
Branded account portal
Custom navigation
Add custom content
Page integrations
Marketing data capture
Targeted emails & sms
Shopify app integrations
Cancel order option
Profile editor
Password editor

Quick installation
Embed testimonials
Segmented satisfaction tracking
Product-based satisfaction analysis
Time-specific feedback
Order-frequency insights
Geographic feedback analysis
Trend discovery
Increased survey responses

Screenshots

+ 1 more

Customer.guru Net Promoter NPS screenshot

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Pros

Branded, tailor-made account portal and widget enhance customer experience
Customization options for look & feel, navigation, content, and pages
Integration with 78 Shopify apps enhances account features and functionality
Visibility into critical account, order, and shop information for customers
Ability to capture marketing data by adding custom fields to profiles & registrations
Targeted email & SMS campaigns via Klaviyo using custom profile fields
Additional functionalities like Reorder, Cancel Order, Draft Orders, Profile & Password Editor

Quick installation process taking only 30 seconds
Increased survey response rates due to smart follow-ups
Ability to embed testimonials and reviews for better visibility
Offers detailed insights into customer satisfaction based on various factors like product ordered and purchase date
Helps discover trends in customer opinions

Cons

Potential initial conflicts with old account page loading before the new customized one
Learning curve for integrating and customizing various features and apps

Limited to Net Promoter Score (NPS) surveys, may not offer other types of customer feedback options
Some potential users might find the features too basic or not sufficiently customizable for their needs

Launched

Nov 28, 2021

Aug 30, 2016

Developer

Built by CustomerHub

Apps:

Average Rating:

Reviews:

Built by Customer.guru

Apps:

Average Rating:

4.6

Reviews:

Make Your Choice

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Compare C:Hub Customer Accounts vs Customer.guru Net Promoter NPS

C:Hub Customer Accounts

Customer.guru Net Promoter NPS

C:Hub Customer Accounts