Compare Synctrack: Returns & Exchanges vs Amazon Connectr & FBA Sync

Name: Amazon Connectr &amp; FBA Sync
Brand: Thalia

Synctrack: Returns & Exchanges

Streamline returns & exchanges, refunds and return labels

Amazon Connectr & FBA Sync

Import and sync products from Amazon Seller Central | FBA

Synctrack: Returns & Exchanges

Streamline returns & exchanges, refunds and return labels

Amazon Connectr & FBA Sync

Import and sync products from Amazon Seller Central | FBA

Rating

117 Reviews

8.4

53 Reviews

7.1

Pricing

Install App More info

Features

Shopify integration
Branded return portal
Custom return solutions
Timely notifications
Return shipping labels
Auto refunds
Video uploading
Auto request approval

Product import
Inventory sync
Price sync
Fba fulfillment
Mcf fulfillment
Auto-sync options
Multi-region support
Manual shipping
Fee preview
Advanced options

Screenshots

Synctrack: Returns & Exchanges screenshot

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Pros

Generous free plan allowing full utilization of the app's features without financial burden
Exceptional customer support team, praised for their quick responses and dedication to helping users
Seamlessly integrates with Shopify while auto-syncing return status to the platform
Branded return portal and automated notifications to keep customers updated
Auto refunds via store credit, gift cards, and auto approval of returns and exchanges
Simplification of returns and exchanges management with customization options to encourage exchanges and save lost sales
Exclusive feature of video uploading for returns and exchanges
Integration with Shippo, Easypost, FedEx, and other services to create return shipping labels
Multiple users noted the app as easy to set up and customize
Receptive and open to user feedback and suggestions for improvements
Reliability and ease of use confirmed by multiple users

Seamless integration with Shopify for multi-channel selling
Comprehensive import functionality captures everything from Amazon, including variants, images, prices, inventory, categories, and full descriptions
Enables auto-sync for inventory and prices, reducing manual workload
Supports order fulfillment via Amazon FBA/MCF directly from the Shopify dashboard
Allows users to import all or specific items, including images, variants, and reviews
Multi-region support, compatible with both FBA and FBM products
Advanced options like linking buttons to Amazon, markup pricing, and an import scheduler
Provides auto-ship and manual ship options with FBA/MCF, including fee previews and different shipping options

Cons

Costs and fees associated with FBA/MCF that may affect profit margins
Potential complexity in setting up and managing advanced options
Possible sync delays or issues leading to discrepancies between Shopify and Amazon inventories
Dependence on both Amazon and Shopify APIs, which may have occasional service disruptions or changes
Initial learning curve for users unfamiliar with Amazon Seller Central or Shopify
Additional overhead in managing multi-channel orders through a single dashboard

Launched

Mar 12, 2023

Feb 03, 2019

Developer

Built by Synctrack

Apps:

Average Rating:

4.9

Reviews:

925

Built by Thalia

Apps:

Average Rating:

3.8

Reviews:

525

Make Your Choice

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Related blog

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Compare Synctrack: Returns & Exchanges vs Amazon Connectr & FBA Sync

Synctrack: Returns & Exchanges

Amazon Connectr & FBA Sync

Synctrack: Returns & Exchanges