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Loop Returns & Exchanges logo

Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

ExchangeIt Returns & Exchange logo

ExchangeIt Returns & Exchange

Boost customer retention with easy returns, refunds & exchange

Loop Returns & Exchanges logo

Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

ExchangeIt Returns & Exchange logo

ExchangeIt Returns & Exchange

Boost customer retention with easy returns, refunds & exchange

Rating

Rating

236 Reviews
9.1
99 Reviews
9.2

Pricing

Pricing

  • $155-$340 / Month
Try for Free More info
  • $9.99-$19.99 / Month
  • 5 Days Free Trial
Try for Free More info

Features

Features

  • Instant exchanges
  • Tracking
  • Customer insights
  • Logistics integration
  • Fraud protection
  • Custom rules
  • Save sales
  • Automated platform
  • Customer lifetime value
  • Shopping experience
  • Return costs optimization
  • Point of sale
  • Incentivize exchanges
  • Bonus credit
  • Shop now
  • Blocklists
  • Premium experience
  • At-home pickup
  • Self-serve returns
  • Return management portal
  • Seamless returns processing
  • Efficient exchanges handling
  • Refunds management
  • Inventory restocking
  • Order management optimization
  • Cancellation handling
  • Integrated with shopify
  • Aftership order compatibility
  • Flexible inventory locations
  • Streamlined exchange creation
  • Auto-calculation of refunds
  • Customer detail autocompletion
  • Customizable shipping modifications

Screenshots

Screenshots

Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot
+ 2 more
Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot
ExchangeIt Returns & Exchange screenshot ExchangeIt Returns & Exchange screenshot ExchangeIt Returns & Exchange screenshot ExchangeIt Returns & Exchange screenshot
+ 1 more
ExchangeIt Returns & Exchange screenshot

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Pros

Pros

  • Automated platform that enhances customer lifetime value
  • Creates a shopping experience within the returns process
  • Helps over 3,500 brands including well-known names like Princess Polly, Allbirds, and Marine Layer
  • Improves customer retention and upsell value
  • Makes returns stress-free for shoppers
  • Optimizes return costs with features like Workflows, Logistics, and Point of Sale
  • Incentivizes exchanges with Bonus Credit, Shop Now, and Instant Exchanges
  • Minimizes return fraud using Workflows, Custom Rules, and Blocklists
  • Provides premium features like at-home pickup and self-serve returns
  • Offers tracking to build customer confidence and insights to understand shopper behavior
  • Highly rated customer service and user-friendly platform
  • Seamlessly process returns and exchanges from Shopify Admin
  • Works with orders fulfilled by Aftership
  • Efficiently handle cancellation and refund requests
  • Streamline order and inventory management
  • Simplify the return form process
  • Manage returns and refunds directly within Shopify Admin for streamlined operations
  • Flexible inventory restock by choosing products and selecting inventory locations
  • Create exchange orders directly within your orders page, simplifying the fulfillment process
  • Flexible refund options: auto-calculate or customize refunds from returned items
  • Autocomplete customer details and modify shipping as needed for seamless returns

Cons

Cons

  • No free trial period mentioned to allow potential users to test the app
  • May require some initial setup and customization, which could be time-consuming for new users
  • No detailed pricing information provided up front
  • Requires integration with existing e-commerce platforms, which may present compatibility issues
  • Limited to Shopify Admin, may not be suitable for non-Shopify platforms
  • Dependent on Aftership for order fulfillment, which may not be preferable for all users
  • Potential learning curve for new users in integrating and utilizing all features efficiently
  • Customer support response times can vary

Categories

Categories

Launched

Launched

May 26, 2021
Sep 27, 2015

Developer

Developer

Built by Loop

Apps:

1

Average Rating:

4.7

Reviews:

236

Built by Small Apps

Apps:

2

Average Rating:

4.9

Reviews:

164

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Make Your Choice

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