Compare AfterShip Returns & Exchanges vs Narvar Return and Exchange

Name: Narvar Return and Exchange
Brand: Narvar

AfterShip Returns & Exchanges

Return Label, Store Credit, Exchange, Return Policy, Refunds

Narvar Return and Exchange

Save sales & convert refund requests into exchanges.

AfterShip Returns & Exchanges

Return Label, Store Credit, Exchange, Return Policy, Refunds

Narvar Return and Exchange

Save sales & convert refund requests into exchanges.

Rating

1,223 Reviews

21 Reviews

9.1

Pricing

Install App More info

Features

Flexible refund options
Self-service returns
Smart return rules
Exchange encouragement
Automated email updates
Automated return processes
Seamless return experience
Carrier efficiency
Branded return pages
Regional return routing
Automation rule settings

Store credit
Reverse logistics
Customizable experiences
Save sales
Retain revenue
Adaptable exchanges
Convenient returns
Integrate tools
Returns intelligence
Smart decisions

Screenshots

AfterShip Returns & Exchanges screenshot

+ 7 more

+ 1 more

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Pros

Seamless returns experience that enhances customer satisfaction
Automation rules to save time and reduce manual work
Multiple return options including store credit, exchanges, and refunds to recapture revenue
Branded returns pages and automated email updates to reduce customer anxiety
Efficient management of carriers and warehouses
Great customer support with high ratings for responsiveness and helpfulness
All-in-one solution for managing returns and exchanges

Helps save sales and retain revenue by converting refunds into exchanges
Highly customizable return and exchange experiences to fit different merchant needs
Provides a wide range of exchange options and store credit solutions
Improves customer experience with industry-leading and convenient return options
Enables faster return processes with the help of reverse logistics
Seamlessly integrates with other tools used by businesses on Shopify
Offers intelligence on returns to help manage complexity and make informed decisions
Designed specifically for Shopify merchants, ensuring better compatibility and performance

Cons

Some users reported the app is not perfect and has room for improvement
Issues with certain carriers, such as DHL, and lack of flexibility in addressing problems
Standard responses from support in some cases which might not fully address unique issues

Primary focus on Shopify merchants may limit usefulness for those on other platforms
Highly customizable features might come with a learning curve for new users
Potential integration issues with some third-party tools if not fully compatible
Dependency on Shopify could be a drawback for businesses planning to switch platforms in the future

Launched

Feb 27, 2017

Aug 30, 2021

Developer

Built by AfterShip

Apps:

Average Rating:

4.6

Reviews:

7,754

Built by Narvar

Apps:

Average Rating:

3.7

Reviews:

Make Your Choice

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Compare AfterShip Returns & Exchanges vs Narvar Return and Exchange

AfterShip Returns & Exchanges

Narvar Return and Exchange

AfterShip Returns & Exchanges