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Zigpoll Customer Surveys logo

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

UserLoop Surveys & Feedback logo

UserLoop Surveys & Feedback

Learn what your customers want, and where they're coming from.

Zigpoll Customer Surveys logo

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

UserLoop Surveys & Feedback logo

UserLoop Surveys & Feedback

Learn what your customers want, and where they're coming from.

Rating

Rating

384 Reviews
9.3
30 Reviews
9.1

Pricing

Pricing

Try for Free More info
  • $29-$229 / Month
  • Free Plan Available
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Customizable forms
  • Shopify integration
  • Ai-driven analytics
  • No-code setup
  • Abandoned checkout recovery
  • Email and sms delivery
  • Multilingual surveys
  • Multi-language support
  • Customer satisfaction tracking
  • Csv export
  • Email surveys
  • Checkout surveys
  • Ai question writing
  • Response analysis
  • Identify customer segments
  • Product improvement
  • Abandoned cart surveys
  • Response incentives

Screenshots

Screenshots

Zigpoll Customer Surveys screenshot Zigpoll Customer Surveys screenshot Zigpoll Customer Surveys screenshot Zigpoll Customer Surveys screenshot
+ 3 more
Zigpoll Customer Surveys screenshot Zigpoll Customer Surveys screenshot Zigpoll Customer Surveys screenshot
UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot
+ 4 more
UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot

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Pros

Pros

  • Fast-loading and multilingual
  • Fully customizable and no-code setup
  • Integrates seamlessly with Shopify and marketing stacks
  • Gathers zero-party data with AI analytics
  • Helps optimize business roadmap, marketing spend, and conversion rates
  • Advanced post-purchase surveys with high response rates
  • Localizes for multiple languages
  • Facilitates abandoned checkout campaigns to recover carts
  • Connects survey responses to Shopify customer and order dashboards
  • Provides excellent customer support
  • Highly intuitive and easy-to-use interface
  • Flexibility in survey delivery methods
  • Actionable insights from gathered data
  • Doesn't slow down the store
  • Responsive and helpful support team, including personalized assistance from the founder
  • Comprehensive survey capabilities at multiple points in the customer journey (checkout, cart abandonment, delivery, etc)
  • AI assistance for writing survey questions and analyzing customer responses
  • Automatic translation into 100+ languages, broadening accessibility
  • Ability to identify high-value customer segments and track customer satisfaction
  • Supports checkout extensibility and various survey delivery methods (email, link)
  • Options to incentivize responses with discount codes and gift cards
  • Export survey response data to CSV for further analysis
  • AI-powered analytics segment responses by spend, AOV, and customer profile

Cons

Cons

  • Some users may need support to fully utilize all functions
  • Complexity may require time to get accustomed to all features
  • Limitations on the number of emails that can be sent per month
  • Potential complexity in setting up and managing multiple surveys across different stages
  • Dependence on AI accuracy for writing effective survey questions and analyzing responses
  • Possible language translation inaccuracies, despite the wide range

Categories

Categories

Launched

Launched

Apr 22, 2019
Mar 21, 2021

Developer

Developer

Built by Argonautic Labs

Apps:

2

Average Rating:

5

Reviews:

484

Built by UserLoop

Apps:

1

Average Rating:

5

Reviews:

30

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