Compare Reviewbit Reviews via WhatsApp vs DC WhatsApp Marketing+Helpdesk

Name: DC WhatsApp Marketing+Helpdesk
Brand: DelightChat

Reviewbit Reviews via WhatsApp

Collect & display product reviews via WhatsApp

DC WhatsApp Marketing+Helpdesk

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Reviewbit Reviews via WhatsApp

Collect & display product reviews via WhatsApp

DC WhatsApp Marketing+Helpdesk

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Rating

54 Reviews

5.8

164 Reviews

9.2

Pricing

Install App More info

Features

Photo/video reviews
Social proof
Star ratings
Whatsapp reviews
Text reviews

Email integration
Unified dashboard
Whatsapp broadcasts
Multichannel messaging

Screenshots

Reviewbit Reviews via WhatsApp screenshot

+ 4 more

DC WhatsApp Marketing+Helpdesk screenshot

+ 3 more

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Pros

Efficient way to collect reviews through a widely used platform like WhatsApp
User-friendly interface which makes it easy for customers to leave reviews
Integrates seamlessly with eCommerce platforms to display collected reviews
Quick setup with minimal technical knowledge required
Automates the process of review collection, saving time and effort for business owners

Superb customer service with prompt issue resolution, often within hours
Easy API integration, making it user-friendly even for those not technically inclined
Useful and feature-rich for customer service and marketing broadcasts
Highly recommended by long-term users who have used it for multiple brands
Value for money with a fair offering of features

Cons

Limited customization options for review request messages
Not all customers may be comfortable using WhatsApp for leaving reviews
Requires customers to have WhatsApp installed, potentially excluding non-users
Potential privacy concerns with sharing contact information over WhatsApp
May require ongoing monitoring and engagement to ensure reviews are genuine

Occasional bugs, particularly related to Meta issues
Some features may still be in development or need updates/fixes

Launched

Jul 18, 2020

Jan 24, 2021

Developer

Built by Reviewbit.app

Apps:

Average Rating:

3.5

Reviews:

Built by DelightChat

Apps:

Average Rating:

4.9

Reviews:

164

Make Your Choice

Install App More info View alternatives

Compare Reviewbit Reviews via WhatsApp vs DC WhatsApp Marketing+Helpdesk

Reviewbit Reviews via WhatsApp

DC WhatsApp Marketing+Helpdesk

Reviewbit Reviews via WhatsApp