Compare Reputon Customer Reviews App vs Reviewbit Reviews via WhatsApp

Name: Reviewbit Reviews via WhatsApp
Brand: Reviewbit.app

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Reviewbit Reviews via WhatsApp

Collect & display product reviews via WhatsApp

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Reviewbit Reviews via WhatsApp

Collect & display product reviews via WhatsApp

Overview

What is Reputon Customer Reviews App?

Reputon is a Shopify app designed to collect and display customer reviews, helping merchants build trust and improve conversions.

Key Strengths:

Automated review requests via email
Customizable review widgets
Integration with Google Shopping

What is Reviewbit Reviews via WhatsApp?

ReviewBit is a WhatsApp-based review management tool that helps businesses collect and showcase customer reviews directly via WhatsApp. It simplifies feedback collection and improves customer engagement.

Key Strengths:

Seamless WhatsApp integration for easy review collection
Automated review requests and reminders
Customizable review display options

Rating

1,482 Reviews

91 Reviews

1.9

Pricing

Install App More info

Features

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

Photo/video reviews
Social proof
Star ratings
Whatsapp reviews
Text reviews

Screenshots

+ 2 more

Reviewbit Reviews via WhatsApp screenshot

+ 4 more

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Pros

Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
Sends follow-up emails to customers to solicit reviews after order delivery
Redirects unhappy users to a private feedback form, avoiding negative public reviews
AI personalizes email templates for better engagement
Includes a 'RATE US' widget for storefront integration
Allows sending emails to past orders (up to 2 months old)
Offers email analytics and various types of email marketing campaigns
Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

Efficient way to collect reviews through a widely used platform like WhatsApp
User-friendly interface which makes it easy for customers to leave reviews
Integrates seamlessly with eCommerce platforms to display collected reviews
Quick setup with minimal technical knowledge required
Automates the process of review collection, saving time and effort for business owners

Cons

Support may be slow or unresponsive, as evidenced by a detailed negative review
Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
Limited communication from support team can exacerbate issues
Free plan might have limited features, requiring upgrades for full functionality

Limited customization options for review request messages
Not all customers may be comfortable using WhatsApp for leaving reviews
Requires customers to have WhatsApp installed, potentially excluding non-users
Potential privacy concerns with sharing contact information over WhatsApp
May require ongoing monitoring and engagement to ensure reviews are genuine

Launched

Sep 25, 2018

Jul 18, 2020

Developer

Built by Reputon

Apps:

Average Rating:

4.8

Reviews:

4,865

Built by Reviewbit.app

Apps:

Average Rating:

3.8

Reviews:

Make Your Choice

Install App More info View alternatives

Compare Reputon Customer Reviews App vs Reviewbit Reviews via WhatsApp

Reputon Customer Reviews App

Reviewbit Reviews via WhatsApp

Reputon Customer Reviews App