Compare POWR: Live Chat vs Formilla Live Chat + Chatbot

Name: Formilla Live Chat + Chatbot
Brand: Formilla.com

POWR: Live Chat

Customer support live chat in real-time w/ Facebook Messenger.

Formilla Live Chat + Chatbot

Live chat and chatbot to increase sales and improve support!

POWR: Live Chat

Customer support live chat in real-time w/ Facebook Messenger.

Formilla Live Chat + Chatbot

Live chat and chatbot to increase sales and improve support!

Rating

136 Reviews

7.6

41 Reviews

8.2

Pricing

Install App More info

Features

Customizable design
Automated messages
Instant live chat
Custom chat settings
Mobile notifications

Real-time chat
Visitor monitoring
Lead qualification
Mobile apps
Marketing popups

Screenshots

+ 1 more

+ 3 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Provides real-time customer support via Facebook Messenger
Easy installation directly into Shopify without any coding required
Allows customization to match personal branding
Automated chat initiation enhances user experience
Instant notifications to promptly address customer inquiries
Helps in staying competitive, closing more sales, and retaining customers
Customizable chat settings, including triggers, delay, bubble icon, and button text
Option to set an automated personal message upon starting a chat
Fully customizable design, including avatar, colors, shape, and position

Real-time chat and chatbots have proven to increase sales and improve support
Immediate assistance preferred by customers over phone and email
Free package available for one user
Flexible premium packages available for more features
Marketing popups included to engage customers in various ways
Ability to see visitors on the site in real-time and request to chat
24/7 lead qualification and product marketing by chatbot
Mobile app support for live chat from anywhere in the world

Cons

Dependence on Facebook Messenger may not suit all businesses
Potential privacy concerns associated with Facebook's platform
Limited to Shopify integration, potentially excluding other e-commerce platforms
May require continuous active monitoring to respond quickly

Free package limited to only one user
Full features and benefits might require a premium package
Potential need for constant monitoring to handle real-time chats effectively
Chatbots might not handle complex customer queries as effectively as human agents

Launched

Apr 17, 2025

Developer

Built by POWR.io

Apps:

Average Rating:

4.4

Reviews:

5,197

Built by Formilla.com

Apps:

Average Rating:

Reviews:

Make Your Choice

Install App More info View alternatives

Install App More info

Related blog

5 Best Operations Apps in 2025 to Simplify Store Management

Compare POWR: Live Chat vs Formilla Live Chat + Chatbot

POWR: Live Chat

Formilla Live Chat + Chatbot

POWR: Live Chat