Compare Reputon Customer Reviews App vs Revie: Reviews & Marketing

Name: Revie: Reviews &amp; Marketing
Brand: Shopify

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Revie: Reviews & Marketing

Collect ratings and reviews form customers via Whatsapp

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Revie: Reviews & Marketing

Collect ratings and reviews form customers via Whatsapp

Overview

What is Reputon Customer Reviews App?

Reputon is a Shopify app designed to collect and display customer reviews, helping merchants build trust and improve conversions.

Key Strengths:

Automated review requests via email
Customizable review widgets
Integration with Google Shopping

What is Revie: Reviews & Marketing?

Revie is a review management app that leverages WhatsApp to gather customer feedback, display testimonials, and improve brand credibility.

Key Strengths:

Real-time WhatsApp review notifications
Built-in review display widgets
Multi-language support for global businesses

Rating

962 Reviews

294 Reviews

Pricing

Install App More info

Features

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

Whatsapp integration
Review collection
Ai feedback analysis

Screenshots

+ 4 more

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Pros

Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
Sends follow-up emails to customers to solicit reviews after order delivery
Redirects unhappy users to a private feedback form, avoiding negative public reviews
AI personalizes email templates for better engagement
Includes a 'RATE US' widget for storefront integration
Allows sending emails to past orders (up to 2 months old)
Offers email analytics and various types of email marketing campaigns
Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

Easy contact with support
Effective functions of the app
Ability to track sales resulting from reviews
Facilitates ease of leaving comments for users
Good and fast customer service

Cons

Support may be slow or unresponsive, as evidenced by a detailed negative review
Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
Limited communication from support team can exacerbate issues
Free plan might have limited features, requiring upgrades for full functionality

Launched

Sep 25, 2018

Aug 28, 2022

Developer

Built by Reputon

Apps:

Average Rating:

4.9

Reviews:

2,195

Built by Shopify

Apps:

25206

Average Rating:

2.3

Reviews:

810,021

Make Your Choice

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Compare Reputon Customer Reviews App vs Revie: Reviews & Marketing

Reputon Customer Reviews App

Revie: Reviews & Marketing

Reputon Customer Reviews App