Compare Reputon Customer Reviews App vs easy Google Customer Reviews

Name: easy Google Customer Reviews
Brand: Union Works Apps

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

easy Google Customer Reviews

Auto-implementation of the Google survey opt-in code

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

easy Google Customer Reviews

Auto-implementation of the Google survey opt-in code

Rating

962 Reviews

22 Reviews

8.2

Pricing

Install App More info

Features

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

Display google reviews
Order status form
Auto survey opt-in
Seller rating badge
Supports product reviews

Screenshots

+ 4 more

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Pros

Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
Sends follow-up emails to customers to solicit reviews after order delivery
Redirects unhappy users to a private feedback form, avoiding negative public reviews
AI personalizes email templates for better engagement
Includes a 'RATE US' widget for storefront integration
Allows sending emails to past orders (up to 2 months old)
Offers email analytics and various types of email marketing campaigns
Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

No coding required to implement the review capture form
Fast setup within minutes by simply connecting your Google account
Allows for integration with Google Merchant Center ID to show seller rating badge
Supports Google Customer Reviews including Product Reviews feature
Enables collection and display of Google reviews and Google product reviews on your store

Cons

Support may be slow or unresponsive, as evidenced by a detailed negative review
Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
Limited communication from support team can exacerbate issues
Free plan might have limited features, requiring upgrades for full functionality

Limited customization options as advanced coding or custom implementation is not supported
Dependent on Google Merchant Center and Google account connectivity
May not integrate seamlessly with all e-commerce platforms or themes
Potential for negative reviews to be publicly displayed if not managed properly

Launched

Sep 25, 2018

Aug 10, 2017

Developer

Built by Reputon

Apps:

Average Rating:

4.9

Reviews:

2,195

Built by Union Works Apps

Apps:

Average Rating:

Reviews:

229

Make Your Choice

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Compare Reputon Customer Reviews App vs easy Google Customer Reviews

Reputon Customer Reviews App

easy Google Customer Reviews

Reputon Customer Reviews App