Compare Reputon Customer Reviews App vs Trustyy Product Reviews App

Name: Trustyy Product Reviews App
Brand: Shopify

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Trustyy Product Reviews App

Turn happy customer into brand advocate with powerful review!

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Trustyy Product Reviews App

Turn happy customer into brand advocate with powerful review!

Rating

962 Reviews

20 Reviews

8.2

Pricing

Install App More info

Features

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

Customizable settings
Centralized dashboard
Import/export reviews
Detailed review insight
Product-specific feedback

Screenshots

+ 4 more

+ 1 more

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Pros

Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
Sends follow-up emails to customers to solicit reviews after order delivery
Redirects unhappy users to a private feedback form, avoiding negative public reviews
AI personalizes email templates for better engagement
Includes a 'RATE US' widget for storefront integration
Allows sending emails to past orders (up to 2 months old)
Offers email analytics and various types of email marketing campaigns
Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

Centralized dashboard for efficient review management
Ease of importing and exporting reviews
Detailed insight into individual review details
Ability to manage product-specific feedback
Customizable settings for a tailored user experience
Enhances store reputation and customer trust
Streamlines customer feedback management

Cons

Support may be slow or unresponsive, as evidenced by a detailed negative review
Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
Limited communication from support team can exacerbate issues
Free plan might have limited features, requiring upgrades for full functionality

Potential complexity in initial setup and configuration
Dependence on user engagement for collecting reviews
Possible latency issues in auto-publishing and notifications
Customization features may require technical knowledge
May not integrate smoothly with all e-commerce platforms
Limited customer support options
May need frequent updates for features to remain competitive

Launched

Sep 25, 2018

Jun 04, 2024

Developer

Built by Reputon

Apps:

Average Rating:

4.9

Reviews:

2,195

Built by Shopify

Apps:

25206

Average Rating:

2.3

Reviews:

810,021

Make Your Choice

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Compare Reputon Customer Reviews App vs Trustyy Product Reviews App

Reputon Customer Reviews App

Trustyy Product Reviews App

Reputon Customer Reviews App